Facility Manager - 55 Collins Street

Mirvac; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

Mirvac invites experienced Facilities Manager to lead operations and maintenance of a premium CBD asset at 55 Collins Street, Melbourne. You will drive service delivery, safety and sustainability while coordinating building services and tenant experience.

You will build strong relationships with stakeholders, manage contractors, oversee budgets and capex, ensure NCC/HSE compliance, and foster continuous improvement. On-call readiness and leadership in a dynamic environment are required.

Qualifications

• 5+ years of experience in facilities management.
• Demonstrated ability to manage multiple stakeholders.
• Experience in a high-volume environment with competing priorities.
• Understanding of Australian Standards, NCC, HSE and risk management.
• Technical competency with trades or equivalent qualifications is a plus.

Responsibilities

• Provide an exceptional customer experience by building relationships with stakeholders and ensuring timely responses.
• Regularly review identified risks and implement mitigation strategies.
• Support project delivery with a safe, sustainable, and innovative culture.
• Assist with budgets and capex, plus ongoing monitoring and reforecasting.
• Perform daily inspections of plant and equipment to ensure readiness.
• Review proposed works for compliance with NCC and approvals.
• Prepare scopes of work for operational or minor capital projects.
• Escalate critical service interruptions and coordinate resolutions.
• Manage contractors and service providers per Mirvac policies.
• Lead the team to develop skills, engagement and performance.
• Adhere to policies and complete reporting and compliance duties.

Skills

Facilities management

Relationship management

Contractor management

BMCS systems

Budgeting & cost control

Education

Trade or tertiary qualification preferred

Job description

Mirvac is a brand that creates and curates better experiences. We are more than developers or builders – we are visionaries, and our ability to see the world differently drives us to be bold, embrace innovation and diversity, and lead with optimism.

As creators of positive change, we see each new project as an opportunity to leave a lasting legacy, delivering enduring value for all Australians. We focus on sustainability, innovation, and shared value, to return benefits to our customers, partners, investors, and communities.

Join us as we work towards building the imagine nation.

Your opportunity

As Facility Manager, you will manage the operational performance and maintenance of building services within a premium CBD asset 55 Collins Street.

What you'll be doing:

• Provide an exceptional customer experience by building strong relationships with key stakeholders (internal and external) and ensure a high level of communication by responding to, and actioning, requests in a timely manner.
• Ensure any identified risks are regularly reviewed and strategies implemented to eliminate, mitigate or minimise their impact.
• Support the development and delivery of projects in a way that creates a safe, sustainable and innovative culture that drives a competitive advantage for Mirvac
• Contribute to the preparation of the Strategic Asset Plan(s) and operational and capital expenditure budgets as required, and provide support through continuous monitoring, reforecasting and prudent management
• Daily inspection of all plant and equipment to ensure operational readiness for occupancy/trade
• Assist with the review of proposed works to ensure that all building/alteration works meet architects/consultants’ specifications and any NCC or statutory requirements and obtain relevant approvals.
• Prepare scope of works for planned operational or minor capital projects, including all relevant documentation and data entry.
• Escalate all critical service interruptions with an understanding of the impacts on our customers and tenants.
• Manage all contractors and service providers, and their ongoing performance, in accordance with Mirvac policies and procedures.
• Provide leadership to the team to develop and improve their collective strengths, skills and knowledge, while fostering high levels of engagement and performance.
• Adhere to Mirvac policies, procedures and meet all internal and external reporting and compliance requirements specific to the roles and responsibilities of the position.
• In line with statutory requirements, assist with the completion of annual Fire Safety Compliance certification.
• Ability to be on call 24/7, work on weekends and attend to after-hours calls. Act as Duty Manager on evenings/weekends/public holidays as required.
• Work collaboratively with team members and stakeholders to ensure system/data integrity, efficient information flow and to drive portfolio wide excellence and efficiencies through consistency of approach, reporting and transfer of experiences and learnings.

What you will bring:

• 5+ years of experience in all facets of facilities management typically stemming from a solid administrative and/or technical background.
• Demonstrated success in achieving results through effective relationship management at all levels, and by driving a customer centric strategy.
• Demonstrated people management experience, with people being developed and empowered to succeed.
• Demonstrated experience in a high-volume role with conflicting priorities.
• Demonstrated understanding of Australian Standards, NCC, HSE, DDA and other risk management issues.
• Detailed understanding and practical experience of BMCS systems.
• Demonstrated experience managing contractors and contract schedules and ensuring prompt payment.
• Commercial/Financial acumen.
• Technical competency with trade or tertiary qualifications preferred, but not essential.
• Exceptional organisational and resource management skills with the ability to prioritise work effectively, ensuring deadlines are achieved on time.
• Understanding of project management and risk management.
• Ability to adapt to change, deal with ambiguity and complexity.
• Proactive and self-motivated mindset, with the ability to solve issues as they arise and to improve system and process.