Facility Clerical Officer

Hiring4Health; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Hiring4Health in NSW is seeking a proactive Facility Clerical Officer to provide essential administrative and clerical support to the Home Manager in the Penrith area. You will greet visitors, answer phones, manage information flow, handle invoices and petty cash, and maintain orderly files, while contributing to a welcoming, efficient workplace.

The role requires at least five years of admin experience, strong MS Office skills, and a customer-facing mindset; police check may be required.

Qualifications

• At least 5 years of administrative/clerical experience.
• Strong time management and multitasking abilities.
• Excellent customer service and communication skills.
• Proficient with Microsoft Office programs.
• Willing to obtain a current police check.

Responsibilities

• Greet visitors and assist with check-in.
• Manage phone inquiries and direct calls.
• Handle distribution of forms, emails, and staff inquiries.
• Oversee budget tasks: coding invoices, receipting monies, petty cash reconciliation.
• Create and maintain organized filing systems.
• Perform additional duties as required by Home Manager.

Skills

Customer service

Time management

Multitasking

Team player

Microsoft Office

Tools

Care System Rostering payroll system

Job description

Be part of a distinguished aged care organisation committed to serving multiple local communities, celebrated for its commitment to delivering exceptional clinical care. We're currently on the lookout for a proactive Facility Clerical Officer to provide essential administrative and clerical support to the Home Manager.

About the Role:

Make a lasting impression! As the Facility Clerical Officer, you play a pivotal role as the first and last point of contact, emphasising the importance of a friendly smile and professional demeanour.

In this position, based in the Penrith area, you will:

• Extend a warm welcome to visitors and assist with the check-in process.
• Manage phone inquiries, ensuring effective direction and resolution.
• Handle the distribution and collection of information, including forms, emails, staff inquiries, and day-to-day staff replacement as needed.
• Undertake general budget management, including coding invoices, receipting monies, and overseeing petty cash reconciliation.
• Create and maintain organized files.
• Fulfil any other relevant duties as assigned.

Requirements

• Enjoys assisting others and possesses exceptional customer service skills.
• Boasts at least 5 years of administrative/clerical experience, showcasing stellar time management and multitasking abilities.
• Excels both independently and as a collaborative team member.
• Navigates Microsoft Office programs with ease.
• Is willing to obtain a current police check if not already in possession.

It would be advantageous if you have:

• Familiarity with the Care System Rostering payroll system.
• Prior experience in an Aged Care environment.