Facilities Manager Role | Retail BMC site | Northern Beaches

National Facilities Management; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Ongoing training

Career progression

Supportive leadership

Staff retention

Well‑resourced team

Social events

Inclusive culture

Job summary

National Facilities Management seeks an experienced Facilities Manager to oversee a retail/BMC development in Dee Why. You will manage day-to-day operations, ensure building performance, safety compliance, and resident satisfaction, coordinating tenants and contractors to deliver a premium living and working environment.

You'll bring at least 5 years in facilities management within BMC retail, strong technical knowledge of building systems, budgeting experience, and outstanding communication to

Qualifications

• Minimum of 5 years’ experience in facilities management within a BMC retail building.
• Strong technical knowledge across building systems and operations.
• Exceptional customer service skills with the ability to build trusted relationships with residents and stakeholders.
• Experience interpreting budgets, financial reports, and managing operational expenditure.
• Comprehensive understanding of residential strata schemes and maintenance management.
• Sound knowledge of compliance requirements and WHS obligations relating to contractors, strata, and residential buildings.
• A proactive, solutions-focused mindset with a strong sense of initiative.

Responsibilities

• Oversee the day-to-day management of a retail development with focus on operations, maintenance and compliance.
• Act as the primary contact for tenants and contractors to ensure seamless service delivery.
• Maintain high standards of resident satisfaction and operational performance.

Skills

Facilities management

BMC retail

Budget management

WH&S compliance

Contractor management

Stakeholder relations

Communication skills

Job description

Facilities Manager Role | Retail BMC site | Northern Beaches

National Facilities Management – Dee Why NSW

Are you an experienced Facilities Manager looking to take the next step in your career with a company that genuinely invests in its people? This is a rare opportunity to join one of Australia's leading building management organisations and make a lasting impact.

About National Facilities Management (NFM)

National Facilities Management (NFM) is a highly respected, family-owned business with more than 35 years of experience delivering exceptional facilities and building management solutions across Australia. Renowned for its ethical approach, strong industry reputation, and impressive portfolio of premium clients, NFM continues to experience significant growth and success.

As part of this continued expansion, we are seeking a Facilities Manager to oversee a retail/BMC development based in Dee Why.

About the Role

As the Facilities Manager, you will be responsible for the day-to-day management of a retail development, ensuring the highest standards of building operations, maintenance, compliance, and resident satisfaction.

You will be the key point of contact for tenants and contractors, delivering a seamless living experience while maintaining strong operational performance.

About You

To be successful in this role, you will bring:

• Minimum of 5 years’ experience in facilities management within a BMC retail building.
• A genuine passion for the Facilities Management industry
• Strong technical knowledge across building systems and operations
• Exceptional customer service skills with the ability to build trusted relationships with residents and stakeholders
• Experience interpreting budgets, financial reports, and managing operational expenditure
• Comprehensive understanding of residential strata schemes and maintenance management
• Sound knowledge of compliance requirements and WHS obligations relating to contractors, strata, and residential buildings
• A proactive, solutions-focused mindset with a strong sense of initiative
• Ambition to grow and develop your career within the industry
• Outstanding communication, negotiation, and conflict-resolution skills
• Professional presentation and a high level of personal integrity

What's on Offer?

• Opportunity to join a market-leading organisation with an outstanding reputation
• Ongoing training, mentorship, and professional development
• Clear career progression pathways into senior leadership positions
• Supportive and collaborative leadership team committed to your success
• Stable, long-established business with exceptional staff and client retention
• Access to a well-resourced facilities management team
• Regular social events and team-building activities
• A positive, inclusive, and high-performing culture where people genuinely enjoy coming to work

If you're a motivated Building Manager looking to align yourself with an organisation that values excellence, supports career growth, and rewards commitment, we'd love to hear from you.