Facilities Assistant

JLL; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

18 weeks paid maternity leave

Private Health Insurance Discounts

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career opportunities with Australia’s#

Premium offices

Job summary

JLL is seeking an experienced Facilities Assistant in Melbourne to keep client workspaces running safely and efficiently. You will coordinate maintenance, conduct regular inspections, and support vendor relationships to maintain high standards of the built environment.

Join a collaborative team focused on operational excellence, with a hands-on role that influences daily workplace experience and safety. This position offers stability within Australia’s leading commercial real estate firm.

Qualifications

• 1–3 years of facilities management, building maintenance, or related field.
• Strong technical knowledge of building systems, maintenance procedures, and basic troubleshooting.

Responsibilities

• Regular inspections of the facility to identify maintenance needs, safety hazards, and opportunities for operational improvements.
• Coordinate and oversee maintenance requests from initiation through completion, ensuring timely resolution and quality workmanship.
• Serve as the primary contact for vendor coordination, scheduling service visits, managing work orders, and ensuring all work meets facility standards.
• Monitor building systems including HVAC, lighting, plumbing, and security for optimal performance and address malfunctions.
• Maintain records of maintenance activities, vendor contracts, equipment manuals, and compliance documentation.

Skills

Facilities management

Vendor coordination

Organizational skills

Communication

Problem solving

Independence

Emergency responsiveness

Building systems knowledge

Tools

CMMS

Job description

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves

As a Facilities Assistant at JLL, you'll play a vital role in keeping our client's workspace running smoothly, safely, and efficiently. This is a hands‑on position where you'll support the day‑to‑day operations of the facility, ensuring that every aspect of the physical environment meets the highest standards. From coordinating maintenance requests and conducting regular inspections to managing vendor relationships and responding to urgent issues, you'll be the backbone of a well‑functioning workplace.

At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and you'll contribute to this by proactively identifying opportunities to improve building operations and enhance the workplace experience. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll work alongside a supportive facilities team that values your initiative, problem‑solving abilities, and commitment to excellence. Your attention to detail and dedication to maintaining a safe, comfortable, and operationally sound environment will directly impact the daily experience of everyone who works in and visits the building.

An overview of the role

• Conduct regular inspections of the facility to identify maintenance needs, safety hazards, and opportunities for operational improvements
• Coordinate and oversee maintenance requests from initiation through completion, ensuring timely resolution and quality workmanship
• Serve as the primary point of contact for vendor coordination, scheduling service visits, managing work orders, and ensuring all work meets facility standards
• Monitor building systems including HVAC, lighting, plumbing, and security to ensure optimal performance and promptly address any malfunctions
• Respond to urgent facility issues with speed and efficiency, troubleshooting problems and implementing immediate solutions to minimize disruptionli>
• Maintain accurate records of maintenance activities, vendor contracts, equipment manuals, and compliance documentation
• Support health and safety initiatives by conducting routine checks, maintaining emergency equipment, and ensuring compliance with building codes and regulations
• Assist with space management activities including moves, adds, changes, and special project coordination to support evolving workplace needs

Sounds like you? This is what we are looking for

• 1-3 years of experience in facilities management, building maintenance, property operations, or a related field
• Strong technical knowledge of building systems, maintenance procedures, and basic troubleshooting techniques
• Excellent organizational skills with the ability to manage multiple work orders, prioritize urgent requests, and track projects through completion
• Effective communication skills with the ability to coordinate with vendors, contractors, and internal stakeholders professionally and clearly
• Proactive mindset with strong problem‑solving abilities and a hands‑on approach to addressing facility challenges
• Comfortable working independently while also collaborating as part of a facilities team to achieve shared operational goals
• Flexibility to respond to emergency situations, adjust priorities as needs change, and occasionally work outside standard business hours
• Physical ability to conduct facility inspections, climb ladders, lift equipment, and perform tasks that require mobility throughout the building

Preferred qualifications

• Technical certifications in HVAC, electrical, plumbing, or other building trades
• Experience with computerized maintenance management systems (CMMS) or work order tracking software
• Knowledge of health and safety regulations, building codes, and compliance requirements
• Background working in commercial real estate, corporate facilities, or multi‑tenant buildings
• Basic knowledge of sustainability practices and energy management in building operations

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.