Facilities and Operations Manager

Duchesne College; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Duchesne College in Brisbane seeks a Facilities and Operations Manager to lead facilities, maintenance and services across a 24/7 residential college environment. You will partner with the Director of Business and Operations to ensure safe, functional and welcoming spaces for students and staff.

Responsibilities include coordinating staff and contractors, managing records and budgets, supporting capital works and events, and ensuring compliance with WH&S and statutory requirements.

Qualifications

• Relevant tertiary or trade qualification in facilities, operations, property or building management.
• Experience managing facilities, operations and maintenance programmes.
• Knowledge of WH&S, building systems and compliance requirements.
• Experience leading or coordinating staff, contractors or operational teams.
• Experience managing records, budgets and operational systems.

Responsibilities

• Oversee buildings, facilities, maintenance programs and services to ensure safety and a welcoming environment.
• Coordinate operational staff and supervise contractors to meet priorities.
• Manage contractors, suppliers and service providers ensuring safe, efficient delivery.
• Support capital works, maintenance projects and College events.
• Maintain records for facilities, maintenance, security and compliance.
• Support WH&S, building, fire and statutory requirements.
• Contribute to facilities planning, budgeting and asset lifecycle management.
• Build positive relationships with students, staff and stakeholders.
• Undertake other duties as required by the Head of College or delegate.

Skills

Facilities management

Staff leadership

Contractor management

Workplace safety

Budgeting & records

Education

Tertiary or trade qualification in facilities/operations

Tools

Microsoft 365

Facilities management systems

Job description

Located on the grounds of a world-class university – The University of Queensland – Duchesne College is a vibrant place for young women to call home while studying in Brisbane. Our residents live comfortably and safely in student accommodation within a supportive and diverse community that honours the Catholic Sacred Heart philosophy. We also have a small number of associate members who are part of our community. At Duchesne, undergraduate and postgraduate students, both domestic and international, and many from rural and regional areas, live, grow and flourish as they prepare for their lives beyond university.

About the position

Reporting to the Director of Business and Operations, the Facilities and Operations Manager supports the College’s strategic vision by ensuring its buildings, facilities and operational services are safe, effective and welcoming. Working closely with College Support Officers, contractors and service providers, the role delivers reliable operational services that support student wellbeing and the wider College community.

As the College operates 24 hours a day, seven days a week, the Facilities and Operations Manager will occasionally work outside normal business hours to support College events, activities and urgent operational requirements.

Responsibilities

Reporting to the Director of Business and Operations , the Facilities and Operations Manager is responsible for:

• managing the College's buildings, facilities, maintenance programs and operational services to provide a safe, functional and welcoming environment
• coordinating and supporting operational staff to deliver high-quality services and achieve operational priorities
• managing contractors, suppliers and service providers to ensure services are delivered safely, efficiently and in accordance with College standards
• supporting capital works, maintenance projects and College events
• managing facilities, maintenance and security systems and maintaining accurate operational records
• supporting compliance with workplace health and safety, building, fire and other statutory requirements
• contributing to facilities planning, budgeting and asset lifecycle management
• building positive and productive relationships with students, staff, contractors and other stakeholders
• undertaking other duties reasonably required by the Head of College or their delegate that are consistent with the responsibilities of the position.

Qualifications and/or Experience

• relevant tertiary or trade qualifications, or equivalent experience, in facilities, operations, property or building management
• demonstrated experience in facilities, property or operational management
• experience managing maintenance programmes, contractors and service providers
• sound knowledge of workplace health and safety, building systems and compliance requirements
• experience leading or coordinating staff, contractors or operational teams
• experience managing records, budgets and operational systems
• experience in residential accommodation, education, hospitality or another 24-hour operating environment is desirable
• experience working with young adults in a residential community is desirable.

Competencies and Attributes

• commitment to workplace health and safety
• strong organisational, planning and prioritisation skills
• practical and solutions-focused approach
• strong interpersonal, verbal and written communication skills
• sound judgement, decision-making and problem-solving skills
• ability to lead, support and develop team members
• high levels of integrity, professionalism and accountability
• proficiency in Microsoft 365 and operational management systems
• commitment to the College's vision, mission and values
• willingness to contribute to the life of the College through participation in College events and activities.

Applications

Applications close at 9am on Monday 2 November 2026.