Facilities Administration Officer

City of Melbourne; City of Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working

Parental leave

Career development

Job summary

City of Melbourne is seeking a Facilities Administration Officer to keep operations running smoothly and efficiently. You will be the go-to person for internal and external stakeholders, delivering exceptional service while supporting administrative and operational needs.

Join Team Melbourne to help build a vibrant, well-organised city workplace. This role emphasizes precision, proactive problem solving, and building positive working relationships with teams across the organisation.

Qualifications

• Experience providing high-level administrative support within facilities management and/or construction environments.
• Well-developed organisational skills with ability to manage workloads and meet deadlines.
• High level of accuracy and attention to detail with data entry experience.
• Strong written and verbal communications skills.

Responsibilities

• Provide administrative support to facilities and operations teams to ensure smooth running.
• Coordinate tasks, manage information, and assist stakeholders effectively.
• Maintain records, process requests, and support service delivery.
• Contribute to process improvements and proactive problem solving.

Skills

Administrative support

Facilities management

Data entry

Communication

Job description

We’re looking for someone who knows how to keep things running smoothly behind the scenes. As a Facilities Administration Officer, you’ll play a key role in ensuring our team and branch operate with precision and efficiency. This is a role for someone who takes pride in getting the details right, follows processes with confidence, and brings a proactive approach to improving the way we work. You’ll be the friendly point of contact for both internal and external stakeholders, delivering exceptional service while supporting the administrative and operational needs of the team. If you enjoy creating order, solving problems, and making a real impact on day-to-day operations, this is your chance to shine.

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you will help deliver what is most important to the people who live, work, study, visit and invest in our great city.

We are proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it is your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You’re someone who takes pride in getting the details right and keeping things running smoothly. Organisation is second nature to you, and you’re confident working within established processes while spotting opportunities to make things better. You enjoy being the go-to person for support, whether that’s coordinating tasks, managing information, or helping others find solutions. Building positive relationships comes easily to you, and you know how to balance professionalism with a friendly approach. If you thrive in a role where precision, reliability, and great service matters, you’ll feel right at home in this role.

What your experience might look like

• Experience in providing a high level administrative support within a facilities management and/or construction industry and/or relevant experience in a similar roles
• Well-developed organisational skills with the ability to manage workloads and prioritise task to achieve operational requirements and timeframes with the ability to work in a semi-autonomous environment with limited direction
• High level of accuracy and attention to details with proven experience of data entry
• Strong written and verbal communications skills.

Benefits of working with us

• Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
• Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
• Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
• Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

Need more info?

Refer to the position description below or contact Katie Bumpstead – Facilities Contract Lead, ***************@melbourne.vic.gov.au

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.