F&I Manager / Aftermarket Sales

Hurstville Toyota; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Hurstville Toyota is seeking a Finance & Aftermarket Business Manager to drive finance, insurance and aftermarket sales across South Hurstville Used Cars and to support the New Car operation during rostered days off, annual leave and other peak periods.

The role requires automotive finance and insurance sales experience, strong negotiation and customer service skills, and a solid understanding of financial literacy.

Qualifications

• Essential: Automotive finance and insurance sales experience.
• Essential: Strong sales and negotiation skills.
• Essential: Excellent customer service and communication abilities.
• Essential: High level of financial literacy.
• Essential: Ability to work in a target-driven environment.
• Essential: Strong organisational and administrative skills.
• Essential: Intermediate computer skills and dealership management system experience.

Responsibilities

• Drive finance, insurance and aftermarket sales across South Hurstville Used Cars, and support the New Car operation during rostered days off and leave.
• Act as the liaison between customers, lenders, insurers and dealership departments to ensure professional, ethical transactions.
• Identify opportunities to increase finance and aftermarket sales and improve dealership profitability.
• Work closely with sales teams to deliver a seamless vehicle purchasing experience while complying with lending and dealership policies.

Skills

Auto finance experience

Sales negotiation

Customer service

Financial literacy

Target-driven

Organizational skills

Dealership software

Education

Certificate IV in Financial and Mortgage Broking

Tools

Dealership management system

Job description

Hurstville, Full Time, Automotive

Please Quote Reference Number 19071

• Automotive finance and insurance experience essential
• Stable dealership with long-term staff and loyal clients
• Drive your career forward with Hurstville Toyota

As we continue to grow our Hurstville Toyota operation, we are looking to introduce a dedicated Finance & Aftermarket Business Manager to support the next stage of the business's development.

This hybrid role will focus on driving finance, insurance and aftermarket sales across South Hurstville Used Cars, while also providing finance and aftermarket support to the Hurstville New Car operation during rostered days off (RDOs), annual leave and other periods requiring additional coverage.

You'll play a key role in maximising dealership profitability by identifying opportunities to increase finance and aftermarket sales, achieving penetration targets and delivering a seamless vehicle purchasing experience for customers.

Working closely with both sales teams, you'll act as the key liaison between customers, lenders, insurers and dealership departments, ensuring all transactions are managed professionally, ethically and in accordance with responsible lending obligations, compliance requirements and dealership policies.

Skills and Experience

Essential:

• Previous experience in automotive finance and insurance sales
• Strong sales and negotiation skills
• Excellent customer service and communication abilities
• High level or financial literacy
• Ability to work in a target-driven environment
• Strong organisational and administrative skills
• Intermediate computer skills and dealership management system experience

Desirable:

• Experience within a franchised automotive dealership
• Knowledge of lender platforms and finance systems
• Certificate IV in Financial and Mortgage Broking or related qualification
• AFCA, ASIC or financial industry training experience