F&I Business Manager — Uncapped Commissions (Automotive)

Ken Mills Toyota; Kingaroy; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive remuneration with uncapped

Supportive dealership culture

Ongoing training and development

Job summary

Ken Mills Toyota in Kingaroy, QLD, is seeking an experienced Finance & Insurance Business Manager to join our high-performing team. You will guide customers through tailored finance and insurance solutions while representing a trusted Australian automotive brand.

Collaborate with Sales to deliver exceptional customer experiences, ensure compliant documentation, and drive F&I performance across the dealership. A proactive, professional approach is essential.

Qualifications

• Experience in automotive finance & insurance (advantage)
• Strong communication and relationship-building skills
• Proven sales and negotiation ability with a customer-first approach
• Excellent organisation and attention to detail
• Ability to thrive in a fast-paced dealership environment
• Professionalism, integrity and personal presentation

Responsibilities

• Present finance & insurance products to customers in a professional, customer-focused manner.
• Structure and arrange competitive finance solutions to meet customer needs.
• Build and maintain relationships with customers, lenders and insurance providers.
• Prepare and complete finance and insurance documentation accurately and in compliance.
• Manage settlement of finance contracts and insurance products in a timely manner.
• Verify trade-ins and conduct title and payout checks.
• Monitor F&I performance, reporting, and key metrics.
• Collaborate with the Sales team to maximise customer opportunities.
• Drive F&I penetration through proactive engagement and process improvement.

Skills

Automotive F&I experience

Communication skills

Sales & negotiation

Organisation & detail

Professional presentation

Job description

Ken Mills Toyota in Kingaroy, QLD, is seeking an experienced Finance & Insurance Business Manager to join our high-performing team. You will guide customers through tailored finance and insurance solutions while representing a trusted Australian automotive brand.

Collaborate with Sales to deliver exceptional customer experiences, ensure compliant documentation, and drive F&I performance across the dealership. A proactive, professional approach is essential.