F&B Team Leader — Fast-Paced Resort

Delaware North at Lizard Island Resort; Cairns Regional; On-site; AUD 65,000 - 85,000; Full time

Job summary

Delaware North Australia is seeking a Team Leader Food & Beverage to lead our fast-paced, high-volume operation at Lizard Island Resort on the Great Barrier Reef. You will train and develop staff, drive guest-focused service, ensure compliance, and implement upselling programs.

This role requires flexibility across a 7-day roster and a passion for delivering a 5-star experience at a Relais & Châteaux and 3 Michelin Key property.

Qualifications

• Experience as a team leader or supervisor in a fast-paced, volume-driven venue.
• Certificate in Responsible Service of Alcohol.
• Certificate in Food Safety, or willing to obtain at onboarding.
• Certificate in Hospitality Management is beneficial.
• Ability to work a variety of shifts over a 7-day roster including days and nights.

Responsibilities

• Lead a high-volume venue team delivering exceptional guest experiences.
• Train and develop team members with a guest-focused, energetic approach.
• Adhere to Delaware North’s standards and procedures.
• Drive upselling and promotional programs.

Skills

Team leadership

Customer-focused

Shift flexibility

Education

Certificate in Responsible Service of Alcohol

Certificate in Food Safety

Certificate in Hospitality Management (beneficial)

Job description

Delaware North Australia is seeking a Team Leader Food & Beverage to lead our fast-paced, high-volume operation at Lizard Island Resort on the Great Barrier Reef. You will train and develop staff, drive guest-focused service, ensure compliance, and implement upselling programs.

This role requires flexibility across a 7-day roster and a passion for delivering a 5-star experience at a Relais & Châteaux and 3 Michelin Key property.