F&B Team Lead: Deliver Memorable Guest Experiences

InterContinental Hotels Group; Perth; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Birthday Leave

Parental Leave

Flexible Work Options

Wellbeing Days

Learning & Development

Career Milestones

Hotel entitlements transfer

Discounted Accommodation

Food & Beverage Discounts

Retail Discounts

Global Career Growth

Job summary

InterContinental Hotels Group (IHG) is seeking a Food & Beverage Supervisor for Julio's Italian Restaurant at Holiday Inn West Perth. You will lead the F&B team, uphold service standards, and deliver memorable dining experiences for guests in a vibrant Perth setting.

You will manage daily operations, support the Venue Manager, and foster a collaborative, guest-centric culture while ensuring RSA compliance and high-quality service across all shifts.

Qualifications

• Experience in Food & Beverage, hospitality, restaurant or customer service environments.
• Supervisory or leadership experience preferred.
• Knowledge of restaurant operations and service standards.

Responsibilities

• Coordinate and supervise Food & Beverage team members across shifts.
• Lead team briefings and communicate daily priorities, promotions and specials.
• Motivate staff to deliver exceptional guest service and maintain a positive culture.
• Oversee restaurant operations in absence of Venue Manager.
• Greet guests and provide a warm, professional welcome.
• Provide wine and beverage pairing recommendations and serve drinks to a high standard.
• Ensure food and beverages are served professionally and efficiently.
• Monitor venue presentation, cleanliness and service quality.
• Complete end-of-day procedures including cash reconciliation and closing duties.
• Ensure RSA compliance and venue licensing requirements.

Skills

Hospitality leadership

Guest service focus

Team supervision

Communication skills

Problem solving

Job description

InterContinental Hotels Group (IHG) is seeking a Food & Beverage Supervisor for Julio's Italian Restaurant at Holiday Inn West Perth. You will lead the F&B team, uphold service standards, and deliver memorable dining experiences for guests in a vibrant Perth setting.

You will manage daily operations, support the Venue Manager, and foster a collaborative, guest-centric culture while ensuring RSA compliance and high-quality service across all shifts.