F&B Attendant (PT) - Holiday Inn West Perth

InterContinental Hotels Group; Perth; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Staff meal on shift

Birthday leave

Discounted IHG stay

Career development opportunities

Health and wellbeing benefits

Job summary

Julio's Italian Restaurant, located inside Holiday Inn West Perth, part of IHG, is seeking a friendly Food & Beverage Attendant. You will greet guests, provide table service, deliver meals and beverages, and help maintain a welcoming dining environment.

The role emphasizes guest experience, teamwork with the kitchen and hotel colleagues, adherence to service standards, and flexibility to work Thursdays to Saturdays.

Qualifications

• Experience in hospitality or customer service roles.
• Strong communication and interpersonal skills.
• Commitment to delivering exceptional guest experiences.

Responsibilities

• Create a welcoming and memorable experience for every guest.
• Provide friendly, efficient, and professional table service.
• Deliver food and beverages to guests to a consistently high standard.
• Recommend menu items, beverages, and daily specials with confidence and enthusiasm.
• Handle guest enquiries, requests, and feedback with professionalism and care.
• Maintain cleanliness, organisation, and presentation standards throughout the venue.
• Assist with the setup and pack-down of restaurant and event spaces.
• Process cash and credit card transactions accurately.
• Work closely with the kitchen and wider hotel team to ensure seamless service.
• Uphold all food safety, hygiene, workplace health and safety, and responsible service standards.

Skills

Excellent communication

Interpersonal skills

Guest service orientation

Teamwork

Professional demeanor

Attention to detail

Education

WA RSA certificate

Food Safety course

Job description

Create Memorable Dining Experiences at Julio's Italian

Are you passionate about hospitality and love connecting with people? Join the team at Julio's Italian Restaurant, located within Holiday Inn West Perth, where exceptional food, genuine service, and memorable guest experiences come together.

This is an exciting opportunity for a customer-focused hospitality professional to be part of one of Perth's favourite dining destinations while building a career with IHG Hotels & Resorts, one of the world's leading hotel companies.

About Us

West Perth is home to one of IHG's fastest-growing hotel brands, Holiday Inn West Perth. Located within walking distance of Kings Park, Holiday Inn West Perth is IHG's first Perth property outside the CBD.

At the heart of the hotel sits Julio's Italian Restaurant, housed within the beautifully restored 1902 Walsh Family residence. Rich in character and history, Julio's has become a destination dining venue renowned for its welcoming atmosphere, exceptional service, and authentic Italian-inspired cuisine.

Julio's offers boutique coffee, à la carte breakfast, relaxed lunches, and vibrant evening dining, making it a favourite among both locals and hotel guests.

We're proud to be:

• Australian Good Food Guide Reader's Choice Award Winner (2024 & 2025)
• Winner - 2024 AHA WA Mid-Range Accommodation Award
• Silver Award Winner - 2025 WA Tourism Awards (4–4.5 Star Deluxe Accommodation)

As part of IHG Hotels & Resorts, you'll join a global family dedicated to creating brighter stays and unforgettable experiences through genuine hospitality and meaningful human connections.

Your Day-to-Day

As a Food & Beverage Attendant, you will be the face of Julio's, delivering exceptional service and creating memorable guest experiences from arrival through to departure.

Working as part of a collaborative and supportive team, you'll help ensure every guest enjoys the warm hospitality and high standards that Julio's and Holiday Inn are known for.

Key Responsibilities

• Create a welcoming and memorable experience for every guest
• Provide friendly, efficient, and professional table service
• Deliver food and beverages to guests to a consistently high standard
• Recommend menu items, beverages, and daily specials with confidence and enthusiasm
• Handle guest enquiries, requests, and feedback with professionalism and care
• Maintain cleanliness, organisation, and presentation standards throughout the venue
• Assist with the setup and pack-down of restaurant and event spaces
• Process cash and credit card transactions accurately
• Work closely with the kitchen and wider hotel team to ensure seamless service
• Uphold all food safety, hygiene, workplace health and safety, and responsible service standards

At Holiday Inn, we believe genuine hospitality creates unforgettable moments. You will play an important role in helping guests feel welcomed, comfortable, and cared for throughout their visit.

What We're Looking For

We are seeking a positive, service-oriented hospitality professional who enjoys working with people and thrives in a fast-paced environment.

To be successful in this role, you will have:

• Previous experience in a restaurant, café, hospitality, or customer service role
• Strong communication and interpersonal skills
• A friendly, approachable, and professional manner
• Confidence working independently and as part of a team
• Excellent attention to detail
• A commitment to delivering exceptional guest experiences
• Strong personal presentation and a positive attitude

You will also:

• Hold a current WA Responsible Service of Alcohol (RSA) certificate
• Have completed a recognised Food Safety course
• Be available to work Thursdays, Fridays, and Saturdays
• Have flexibility to work additional shifts across a seven-day rotating roster, including mornings, evenings, weekends, and public holidays
• Hold unrestricted Australian working rights

What We Offer

At IHG, we put our people first. When you join our team, you'll become part of a supportive workplace where your wellbeing, development, and success matter.

In return for your commitment, you'll enjoy a range of benefits including:

• Supportive and welcoming leadership team
• Complimentary staff meal while on shift
• Paid Birthday Leave
• Health and Wellbeing Benefits
• Enhanced Parental Leave
• IHG Career Milestone Celebrations
• Transfer of Entitlements as you move and grow within IHG
• Discounted Accommodation across 6,000+ IHG Hotels Worldwide
• Food & Beverage Discounts
• Career Development and Internal Mobility Opportunities
• Lifelong Learning and Development Programs
• Retail and Lifestyle Discounts through IHG's Global Benefits Platform

Whether you are looking to further your hospitality career or gain experience with a globally recognised hotel brand, you'll find plenty of opportunities to grow with IHG.

Join Us

If you are passionate about hospitality, enjoy working in a team environment, and love creating memorable experiences for guests, we'd love to hear from you.

For more information about careers with IHG, visit careers.ihg.com.