F&B Supervisor: Lead Service, Safety & Guest Experience

Travel + Leisure Co.; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Professional development funding

Discounted hotel stays globally

Subsidised private health insurance

Job summary

Travel + Leisure Co. on the Gold Coast is seeking an experienced Food & Beverage Supervisor to lead daily operations, support the Food & Beverage Manager, and deliver exceptional guest experiences.

You will supervise Attendants and Kitchen Hands, coordinate service and food preparation, manage stock and safety standards, and uphold high presentation and customer service across a flexible roster. This role offers professional development and global hospitality perks within a values‑driven

Qualifications

• Previous experience in a similar Food & Beverage supervisory position.
• Strong customer service and communication skills.
• The ability to lead and support a busy operational team.
• Knowledge and understanding of workplace health and safety requirements.
• Sound knowledge of Food Safety practices.
• Strong organisational skills and attention to detail.
• A professional approach and high presentation standards.
• The ability to work a flexible roster, including nights, weekends, public holidays and school holidays.
• A positive, hands-on approach and willingness to support the team wherever required.

Responsibilities

• Providing effective, efficient and professional Food & Beverage service
• Supervising and supporting the team to ensure the smooth running of daily operations
• Coordinating food and beverage preparation and service requirements
• Maintaining stock levels, including ordering, stock rotation and reporting discrepancies
• Ensuring required food preparation and service items are available each day
• Ensuring equipment is appropriately maintained and stored, with any faults reported
• Maintaining high Food Safety standards, including correct food temperatures, preparation and labelling requirements
• Regularly reviewing operating practices to support efficiency
• Maintaining a high standard of customer service and responding appropriately to guest needs
• Escalating operational issues, guest concerns or complaints to management as required
• Supporting clear and effective communication across the Food & Beverage team

Skills

Customer service

Leadership

Team coordination

Communication

Food safety knowledge

Job description

Travel + Leisure Co. on the Gold Coast is seeking an experienced Food & Beverage Supervisor to lead daily operations, support the Food & Beverage Manager, and deliver exceptional guest experiences.

You will supervise Attendants and Kitchen Hands, coordinate service and food preparation, manage stock and safety standards, and uphold high presentation and customer service across a flexible roster. This role offers professional development and global hospitality perks within a values‑driven