Food & Beverage Supervisor

Sofitel; Gold Coast City; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Complimentary meal on every shift

Laundered uniforms

Complimentary Sofitel night’s stay annually

Global discounts across Accor hotels

Paid day off during birthday month

Personalized reward program

Discounted onsite parking

Coaching and development opportunities

Job summary

A leading luxury hotel in Gold Coast City seeks a Food & Beverage Supervisor to orchestrate refined event experiences. Responsibilities include inspiring the Banquets team, collaborating with culinary teams, and ensuring luxury service standards. Applicants should have experience in restaurant operations, supervisory skills, and an RSA certification. The position offers a vibrant work environment with perks including a complimentary meal each shift and discounts across the hotel chain.

Qualifications

• Strong experience in Banquets or Restaurant operations, ideally in a luxury hotel.
• Previous supervisory or leadership experience in an elevated venue.
• A natural ability to inspire a culture of refined service.
• Confidence and clarity in communication.
• An eye for detail and a calm approach under pressure.

Responsibilities

• Lead and inspire the Banquets team for memorable event experiences.
• Oversee event execution from setup to guest engagement.
• Collaborate with Events and Culinary teams for coordinated service.
• Coach and mentor team members to embody the Sofitel service culture.
• Manage daily operational needs including stock and event logistics.
• Coach and mentor ambassadors to embody the Sofitel service culture: intuitive, graceful, emotionally intelligent
• Maintain impeccable presentation across venues, upholding brand standards with care
• Manage daily operational needs including stock, ordering, rosters, and event logistics

Skills

Leadership

Communication

Attention to detail

Customer service

Team collaboration

Attention to detail

Education

RSA certification

Tools

RSA certification

Job description

Located in the heart of Broadbeach and just moments from the coastline, Sofitel Gold Coast Broadbeach is where French elegance meets beachside sophistication. With 296 beautifully appointed rooms, sweeping ocean and hinterland views, and vibrant dining destinations, this is a place where hospitality is alive, warm, and effortlessly refined.

Belong somewhere you can thrive. Here, you’re part of a community that sees you, backs you, and invites your passion to shine. You’ll be empowered to think ahead, personalise moments, and deliver service with intention - because our guests deserve nothing less. And so do you.

Job Description

A Career that lets your passion shine: As our Food & Beverage Supervisor, you will bring the Sofitel spirit to life across our beautifully curated event spaces. You’ll orchestrate experiences that feel seamless, polished, and unmistakably Sofitel. You’ll also play a key role supporting service excellence across our wider F&B portfolio, including buffet breakfast, all‑day à la carte dining, signature bar service, and relaxed poolside offerings.

Key Responsibilities

• Lead and inspire the Banquets team to deliver refined, memorable event experiences
• Oversee event execution from room setup and service flow to guest engagement and post‑event wrap‑up
• Collaborate closely with the Events and Culinary teams to ensure seamless coordination and elevated presentation
• Support and guide teams across other hotel outlets as required, maintaining consistency in luxury service standards
• Bring a sense of theatre, rhythm, and poise to every service environment
• Coach and mentor ambassadors to embody the Sofitel service culture: intuitive, graceful, emotionally intelligent
• Maintain impeccable presentation across venues, upholding brand standards with care
• Manage daily operational needs including stock, ordering, rosters, and event logistics

Qualifications

• Strong experience in Banquets or Restaurant operations, ideally within a luxury hotel environment
• Previous supervisory or leadership experience within an elevated venue
• A natural ability to lead by example, set the tone, and inspire a culture of refined service
• Confidence, warmth, and clarity in communication
• An eye for detail, a calm approach under pressure, and a genuine passion for luxury hospitality
• RSA certification and availability across early mornings, evenings, weekends, and holidays

Additional Information

• A chef prepared meal complimentary on every shift
• Laundered uniforms to have you looking and feeling your best
• A complimentary Sofitel night’s stay each year, including breakfast, to celebrate your work anniversary
• Global discounts across Accor hotels, restaurants, and experiences
• An additional paid day off during your birthday month
• Personalised reward program curated to suit your lifestyle
• Discounted onsite parking, secure bike storage, and convenient access to public transport
• Walking distance to Broadbeach’s best dining, shopping, and coastline
• Leaders who invest in your development, coaching, and long-term career
• A global brand setting standards for French luxury hospitality

Apply now and shape the future of your hospitality career with Sofitel.

Full Australian working rights are required for this position with the ability to work an average of 38 hours per week.

Our Commitment To Diversity & Inclusion

We’re proud to be an inclusive employer that celebrates diversity in all forms. If you require adjustments during the recruitment process, we welcome you to let us know so we can support you.