F&B Attendant — Create Memorable Guest Experiences

Hyatt Centric Melbourne; Melbourne; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Discounted dining at Langlands

Complimentary and discounted Hyatt-acl

Gym & pool access

Career development & mentorship

Job summary

Langlands Restaurant & Bar at Hyatt Centric Melbourne seeks a Food & Beverage Attendant to deliver warm, genuine hospitality across restaurant and event spaces. You will guide guests through the menu and beverage selections with confidence, share knowledge about dishes and pairings, and help create memorable dining experiences from welcome to farewell.

You will join a team known for hospitality with a focus on quality, service consistency and guest satisfaction.

Qualifications

• Previous experience as a Section Waiter or similar role in a dinner service.
• Ability to create memorable guest experiences and deliver genuine hospitality.
• Confident in recommending and upselling food and beverage pairings.
• Strong interpersonal and communication skills with the ability to adapt to guests' needs.
• Proactive approach in a fast-paced dining environment; flexible roster including weekends and public holidays.
• Hold a Victorian RSA certificate.

Responsibilities

• Creating warm, genuine and memorable guest experiences through personalised service.
• Anticipating guest needs and adapting service style to suit various dining occasions.
• Guiding guests through menu and beverage selections with confidence and product knowledge.
• Enhancing the guest experience through thoughtful recommendations that drive average check value.
• Taking ownership of a service section and supporting the team as required.

Skills

Guest service

Upselling

Interpersonal skills

Communication

Problem solving

Job description

Langlands Restaurant & Bar at Hyatt Centric Melbourne seeks a Food & Beverage Attendant to deliver warm, genuine hospitality across restaurant and event spaces. You will guide guests through the menu and beverage selections with confidence, share knowledge about dishes and pairings, and help create memorable dining experiences from welcome to farewell.

You will join a team known for hospitality with a focus on quality, service consistency and guest satisfaction.