Food & Beverage Attendant

Hyatt Centric Melbourne; Melbourne; Sur place; AUD 30 000 - 47 000; Plein temps

Avantages offerts par ce poste

Discounted dining at Langlands

Complimentary and discounted Hyatt-acl

Gym & pool access

Career development & mentorship

Résumé du poste

Langlands Restaurant & Bar at Hyatt Centric Melbourne seeks a Food & Beverage Attendant to deliver warm, genuine hospitality across restaurant and event spaces. You will guide guests through the menu and beverage selections with confidence, share knowledge about dishes and pairings, and help create memorable dining experiences from welcome to farewell.

You will join a team known for hospitality with a focus on quality, service consistency and guest satisfaction.

Qualifications

• Previous experience as a Section Waiter or similar role in a dinner service.
• Ability to create memorable guest experiences and deliver genuine hospitality.
• Confident in recommending and upselling food and beverage pairings.
• Strong interpersonal and communication skills with the ability to adapt to guests' needs.
• Proactive approach in a fast-paced dining environment; flexible roster including weekends and public holidays.
• Hold a Victorian RSA certificate.

Responsabilités

• Creating warm, genuine and memorable guest experiences through personalised service.
• Anticipating guest needs and adapting service style to suit various dining occasions.
• Guiding guests through menu and beverage selections with confidence and product knowledge.
• Enhancing the guest experience through thoughtful recommendations that drive average check value.
• Taking ownership of a service section and supporting the team as required.

Connaissances

Guest service

Upselling

Interpersonal skills

Communication

Problem solving

Description du poste

Summary

Langlands Restaurant & Bar

A Melbourne grill & dining room set above the city. Flame led, Hibachi cooking paired with a local wine list.

Langlands celebrates local produce with flame led, hibachi cooking to deliver thoughtful, contemporary flavours.

Bold, flavour-driven and full of character. We’re all about good food (and wine) without the fuss.

Langlands menu is compact and seasonal, shaped by the very best of Victorian and Australian ingredients. Dishes are generous and made to share.

Stylish and warm, Langlands is designed for all occasions from midweek rituals to intimate gatherings.

Savour generous dishes for the table. Linger for the views

About the Role:

As a Food & Beverage Attendant at Langlands, you'll play an important role in creating memorable dining experiences for our guests. Working across our restaurant and event spaces, you'll deliver genuine hospitality, showcase your food and beverage knowledge, and contribute to a seamless service experience from start to finish.

Key responsibilities:

• Creating warm, genuine and memorable guest experiences through personalised service
• Anticipating guest needs and adapting service style to suit a range of dining occasions
• Guiding guests through menu and beverage selections with confidence and product knowledge
• Enhancing the guest experience through considered recommendations that drive average check value
• Taking ownership of a service section and supporting the team where necessary

Qualifications

About you:

• Previous experience as a Section Waiter within a restaurant dinner service
• A proven ability to create memorable guest experiences
• A genuine passion for hospitality and delivering exceptional service
• Confident in recommending and upselling food and beverage pairings
• Strong interpersonal and communication skills, with the ability to manage time effectively and adapt to different guest needs
• A proactive approach to problem solving and the ability to thrive in a fast-paced environment
• Flexibility to work a rotating roster, including weekends and public holidays
• A current Victorian Responsible Service of Alcohol (RSA) certificate

Hyatt Centric Melbourne

Centrally located on Downie Street in Melbourne’s Central Business District, Hyatt Centric Melbourne features 277 chic guestrooms and suites, an upscale restaurant and bar, a fitness centre, and a 25-metre indoor pool—making it the perfect launchpad for exploring Melbourne.

The hotel is just minutes from the Docklands and Southbank precincts, close to the city's convention centres, entertainment and major sporting venues.

You are here. Now go anywhere.

Benefits:

• Complimentary and discounted accommodation across Hyatt Hotels worldwide
• Complimentary use of Hotel Gym & 25m Heated Pool
• Discounted dining at Langlands Restaurant and Bar
• Investment in your career development through training, opportunities and mentorship

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt