External Communications Advisor | Melbourne Staff Travel

Qantas Group; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Staff Travel Discount

Job summary

Jetstar Airways Pty Ltd in Melbourne is seeking an External Communications Adviser to protect and enhance the Jetstar brand. You will manage media enquiries, craft high‑quality statements and drive proactive communications across Australia and New Zealand.

You will build relationships with journalists, coordinate content for diverse audiences and support crisis management with senior leaders. This is a permanent, full‑time role based in Melbourne CBD with opportunities to shape strategic

Qualifications

• 3+ years' experience in External Communications, Media Relations or Public Affairs in a large corporate environment.
• Exceptional writing, editing and storytelling skills to simplify complex information.
• Hands-on media relations experience with reputation and issues management.
• Proven ability to build trusted relationships with journalists, leaders and stakeholders.
• Strong organisational and project management skills in fast-paced settings.

Responsibilities

• Managing media enquiries and producing timely, high-quality responses for journalists.
• Drafting media releases and communications materials for key announcements.
• Developing external content including key messages, FAQs, web copy and social content.
• Partnering with subject matter experts to create content for diverse audiences.
• Identifying stories across the business and coordinating media coverage.
• Collaborating with Jetstar and Qantas comms teams on group-wide initiatives.
• Building lasting media relationships to enhance brand profile.
• Providing communications and logistical support for media events and launches.
• Supporting crisis and issues management with senior leaders.

Skills

External communications

Media relations

Writing & storytelling

Stakeholder engagement

Project management

Education

Tertiary qualifications in Communications, Journalism, Public Relations, Marketing

Tools

Crisis communications

Media monitoring

Job description

Jetstar Airways Pty Ltd in Melbourne is seeking an External Communications Adviser to protect and enhance the Jetstar brand. You will manage media enquiries, craft high‑quality statements and drive proactive communications across Australia and New Zealand.

You will build relationships with journalists, coordinate content for diverse audiences and support crisis management with senior leaders. This is a permanent, full‑time role based in Melbourne CBD with opportunities to shape strategic