External Claims Adjuster

Crawford & Company; Hobart; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + bonus

Car allowance

Hybrid working

Laptop & phone

Career development

Meaningful work

Job summary

Crawford & Company in Hobart is seeking a loss adjuster to manage a state-wide portfolio across Tasmania, from notification through to settlement. You will assess losses, coordinate stakeholders and deliver positive outcomes for customers and clients.

Direct large loss or commercial experience is not essential; training and mentoring will help you develop your capability. We welcome loss adjusters and claims professionals with end-to-end experience from broking environments ready to move into

Qualifications

• Loss adjusting experience or end-to-end claims handling in a broking environment.
• Knowledge of claims, building repairs, estimating or property damage assessment.
• Strong investigation, communication and report-writing skills.
• Ability to manage competing priorities and make sound decisions.
• Current driver’s licence and AU/NZ work rights.
• Willingness to complete a police check and continue developing expertise.

Responsibilities

• Manage domestic, large loss and commercial property claims from notification through to settlement.
• Inspect damage, investigate causes and assess losses.
• Review policy coverage and prepare clear recommendations.
• Coordinate policyholders, brokers, builders, trades and specialists.
• Manage reserves, costs, strategy and documentation.
• Prepare clear reports and maintain accurate records.
• Deliver timely, compliant and customer-focused outcomes.

Skills

Loss adjusting

End-to-end claims

Investigation

Communication skills

Report writing

Driver's license

Job description

• Locations Suite 7, Tech 5, 30-38 Innovation Drive, Dowsing Point, TAS, 7010, AU

Job Description

Join Crawford in Hobart in a role with state-wide reach across Tasmania, managing a varied portfolio of domestic, large loss and commercial property claims from notification through to settlement. You will assess losses, coordinate stakeholders and deliver positive outcomes for customers and clients across the state.

Direct large loss or commercial experience is not essential. We welcome loss adjusters, claims professionals with end-to-end experience gained in a broking environment, and insurance panel builder estimators ready to move into loss adjusting. Training and team support will help you build your capability.

Why Join Crawford?

• Rewarding package - Competitive salary, annual performance bonus and car allowance, plus laptop and phone
• Flexibility & autonomy - Hybrid working and ownership of your portfolio
• Supportive culture - Join an experienced, collaborative regional team
• Career development - Build your loss adjusting expertise through practical experience, training and mentoring
• Meaningful work - Support customers, businesses and communities across Tasmania

What You Will Do

• Manage domestic, large loss and commercial property claims from notification through to settlement
• Inspect damage, investigate causes and assess losses
• Review policy coverage and prepare clear recommendations
• Coordinate policyholders, brokers, builders, trades and specialists
• Manage reserves, costs, strategy and documentation
• Prepare clear reports and maintain accurate records
• Deliver timely, compliant and customer-focused outcomes

What You Will Bring

You will take ownership, solve problems and build strong stakeholder relationships. We are open to candidates with:

• Loss adjusting experience; end-to-end claims handling experience gained in a broking environment; or estimating experience with an insurance panel builder
• Knowledge of claims, building repairs, estimating or property damage assessment
• Strong investigation, communication and report-writing skills
• The ability to manage competing priorities and make sound decisions
• A current driver’s licence and Australian/New Zealand work rights
• A willingness to complete a police check and continue developing your expertise

About Crawford

Crawford is the world’s largest publicly listed claims management company, supporting customers, clients and communities when they need us most. Our people make a difference every day through their expertise, care and commitment to delivering better outcomes.

Ready to Make an Impact?

If you are an experienced loss adjuster, broker-side claims professional or insurance panel builder estimator ready for your next step, we would love to hear from you.