Expression of Interest - Stadiums

City of Greater Geelong; Geelong; On-site; AUD 6,034,000 - 6,227,000; Part time

Job summary

City of Greater Geelong is seeking casual Stadiums Operations staff to deliver a positive visitor experience across our stadium facilities, assisting with bookings, preparing venues, and ensuring spaces are safe, clean and welcoming.

You will support day-to-day operations, assist with entry, catering, merchandise, and respond to enquiries. Applicants should have current Working with Children Check, CPR, First Aid, and be comfortable in a fast-paced leisure environment.

Qualifications

• Current Working with Children Check.
• CPR certificate is required.
• First Aid training is required.
• Excellent communication skills are essential.
• National Police Check may be required during recruitment.

Responsibilities

• Prepare, set up and pack down the venue and facilities for bookings and events.
• Maintain merchandise displays and replenish stock as needed.
• Conduct periodic facility checks to ensure spaces are for confirmed bookings and paying casual hires.
• Provide food and beverage services as required.
• Assist with venue entry operations, ticketing and ushering.
• Support venue bookings and manage inbox enquiries and calls.

Skills

Excellent communication skills

Friendly customer-focused

Ability to work in fast-paced

Education

Working with Children Check

CPR certificate

First Aid certificate

National Police Check

Job description

This is an Expression of Interest process, and we will be reviewing applications as they are received. If you do not hear from us straight away, please be assured your application will remain on file and you will continue to be considered as recruitment progresses.

Submit your Expression of Interest to ensure you’re considered for upcoming opportunities, as roles may be filled from this process and may not be re-advertised.

About The Role

We are looking for passionate people who will play an important role in delivering a positive and seamless experience for customers, hirers and visitors across our stadium facilities. You will support the day-to-day operation of the venue by providing exceptional customer service, preparing facilities for bookings and events, and ensuring all spaces are safe, clean and welcoming.

Work type: Casual

Classification: Band 2 $44.35 p/h (including casual loading)

Key responsibilities include:

• Prepare, set up and pack down the venue and associated facilities prior to and post bookings and events, to ensure a seamless transition between activities within the venue.
• Maintain merchandise displays by replenishing stock as needed.
• Perform periodic facility checks to ensure spaces are used only by confirmed bookings and paying casual hire customers.
• Provide food and beverage services, including but not limited to, preparation and/or sale of meals, snacks, catering and/or beverages as required.
• Assist with venue entry operations including but not limited to ticketing and entry sales, access control & ushering.
• Assist with venue bookings as required and directed by supervisors including assisting with inbox enquiries and phone calls.

About You

To be successful in this role, you are a friendly, reliable and customer focused individual who enjoys working in a fast paced and diverse leisure environment. You take pride in providing high-quality service and creating a safe, welcoming and enjoyable experience for all visitors.

Essential Experience:

• A current employee Working with Children check.
• Current CPR certificate.
• Provide First Aid.
• Excellent communication skills.
• Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

Child Safety Responsibilities

We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy .

Diversity and Inclusion

At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City

From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Enquiries: Lucy Cannard, Stadiums Operations Coordinator | [e-mail]

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.