Expression of interest: eCommerce Manager | Supercheap Auto

Super Retail Group; Strathpine; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working arrangements

Team member discounts across brands

Job summary

Supercheap Auto, part of Super Retail Group, is seeking experienced eCommerce professionals for future leadership opportunities within our growing digital team. We welcome backgrounds in ecommerce trading, digital merchandising, online operations, customer experience, optimisation, digital product or website development.

As an eCommerce Manager, you'll lead a cross-functional team, shape online strategy, drive growth, improve customer experience and deliver scalable digital solutions across the

Qualifications

• Experience leading eCommerce trading or digital experience teams.
• Strong commercial acumen with ability to drive online sales.
• Experience influencing senior stakeholders across multifunctional teams.

Responsibilities

• Lead strategy and execution of online growth initiatives.
• Identify opportunities to enhance customer experience through optimisation and innovation.
• Partner with Product, Technology and Digital teams to deliver scalable solutions.
• Leverage data and insights to inform decisions and growth.
• Lead and develop a high-performing online team with accountability and collaboration.
• Influence senior stakeholders to shape the digital roadmap.

Skills

eCommerce leadership

Digital merchandising

Online operations

Stakeholder management

Team leadership

Job description

At Supercheap Auto, we are investing in the future of digital retail and we're seeking expressions of interest from experienced eCommerce professionals interested in future leadership opportunities within our growing digital team.

Whether your background is in eCommerce trading, digital merchandising, online operations, customer experience, optimisation, digital product or website development, we'd love to hear from you.

About the Opportunity

As an eCommerce Manager at Supercheap Auto, you'll play a key leadership role in shaping and delivering our online strategy. You'll lead a talented team and work cross-functionally with Digital Product, Technology, Marketing, Customer and Commercial teams to drive growth, improve customer experience and unlock new opportunities across the digital ecosystem.

What You'll Be Doing

• Lead the strategy and execution of initiatives that drive online growth, customer engagement and commercial performance.
• Identify opportunities to enhance the customer experience through optimisation, innovation, digital capability and continuous improvement.
• Partner with Product, Technology and Digital teams to deliver scalable solutions that improve website performance and customer outcomes.
• Leverage data, customer insights and market trends to inform decision making and uncover growth opportunities.
• Lead, coach and develop a high-performing team while fostering a culture of accountability, collaboration and innovation.
• Influence and partner with senior stakeholders to shape the digital roadmap and support strategic business priorities.

What You'll Bring

• Significant experience leading eCommerce trading, digital merchandising, online operations or digital experience teams.
• Strong commercial acumen with a proven ability to drive online sales and trading performance.
• Experience leading optimisation, personalisation or conversion rate improvement initiatives.
• Strong analytical capability and confidence translating data into action.
• Experience influencing senior stakeholders and working across multifunctional teams.
• Demonstrated people leadership experience with a passion for coaching and developing others.
• A customer-first mindset and genuine passion for digital retail.

Why Join Us?

At Super Retail Group, you'll have the opportunity to shape the digital experience behind some of Australia's most recognised retail brands.

You'll enjoy:

• Team member discounts across Supercheap Auto, rebel, BCF and Macpac.
• Flexible hybrid working arrangements.
• A culture that invests in learning, leadership development and career growth.
• Exposure to large-scale eCommerce platforms and high-volume digital trading environments.
• Opportunities to work across multiple brands and business units within the Group.
• Access to health, wellbeing and parental leave benefits.
• The ability to influence the direction of a growing digital business and make a genuine impact on millions of customer interactions every year.

If you're passionate about eCommerce, customer experience and leading teams to deliver exceptional results, we'd love to hear from you.