Export Sea Logistics Care Specialist

Kuehne Nagel; Melbourne; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Corporate rates for Private HealthCare

Free Flu Vaccination Program

Inclusive Gender-Neutral Parental Lead

Long-service awards

Novated leasing

Charity and volunteering events

Flexible work arrangements

And more!

Job summary

Kuehne+Nagel Australia is seeking a Sea Logistics Operational Care Specialist, Export to join our Freight Forwarding team in Melbourne. You will manage export shipments from booking to vessel, ensuring data accuracy, compliance, and timely execution to keep customers satisfied.

You will coordinate with carriers, review instructions, and handle bills of lading, filings and invoices while driving cost efficiency and service excellence across every step of the export process.

Qualifications

• 4+ years of experience in sea logistics export operations or a similar role.
• Strong understanding of freight forwarding processes and export compliance.
• Hands-on experience with shipping documentation, including bills of lading and export filings.
• Clear communication and stakeholder management skills.

Responsibilities

• Create export shipments in our systems with care, because accurate data at the start saves everyone trouble later.
• Review shipping instructions against compliance, routing and rate requirements, and catch what doesn't add up.
• Coordinate with carriers, partners and internal teams to keep transport on track.
• Bills of lading, VGM filings and invoices go out within the required timelines.
• Track shipments, inform customers when they've departed, and handle deviations calmly and quickly.
• Manage consolidation shipments (master files) and see them through to the end.
• Update costs and revenue on time and verify invoices.
• Resolve discrepancies, claims or disputes quickly and fairly.
• Monitor carrier and vendor performance to drive improvements.

Skills

Attention to detail

Communication skills

Stakeholder management

Multitasking

Commercial awareness

Job description

Kuehne+Nagel Australia is seeking a Sea Logistics Operational Care Specialist, Export to join our Freight Forwarding team in Melbourne. You will manage export shipments from booking to vessel, ensuring data accuracy, compliance, and timely execution to keep customers satisfied.

You will coordinate with carriers, review instructions, and handle bills of lading, filings and invoices while driving cost efficiency and service excellence across every step of the export process.