Experienced Night Cleaning Manager - Temp Position

City and Regional Cleaning; Newcastle; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

Established systems & management focus

Potential for permanent role

Job summary

City and Regional Cleaning is seeking an experienced Night Cleaning Operations Manager in Newcastle to lead our night cleaning team on a fixed-term basis until 31 January 2027. You’ll oversee field operations, ensure consistent high standards, and report to the Operations Manager.

This hands-on leadership role requires managing a multi-site team, coordinating schedules, and maintaining client relationships while upholding WHS standards.

Qualifications

• Minimum 2–3 years’ experience managing cleaning operations.
• Experience leading large teams, ideally 30+ employees.
• Strong organisation and cross-site coordination.
• Ability to address staff issues and hold employees accountable.
• Experience conducting inspections and ensuring quality standards.

Responsibilities

• Team leadership: manage and support cleaners across multiple sites.
• Operational management: oversee nightly schedules, attendance, and service delivery.
• Quality assurance: conduct inspections and drive corrective actions.
• Client relationships: maintain professional relations and resolve concerns.
• Staff development: train and mentor employees to improve performance.
• Problem-solving: address absences and urgent client requests.
• Workplace safety: ensure WHS compliance and safe procedures.
• Reporting and communication: keep management updated with accurate records.

Skills

Team leadership

Multi-site management

Cleaning operations

People management

WHS knowledge

Driver's license

Eligibility to work in AU

Job description

Experienced Night Cleaning Manager - Temp Position

City and Regional Cleaning – Newcastle NSW

Fixed-Term Contract | Until 31 January 2027 with the potential to transition into a permanent position for the right candidate, subject to business needs and performance.

Newcastle & Hunter Region | Competitive Salary + Company Vehicle + Mobile Phone

We're looking for an experienced, confident and hands-on Night Cleaning Operations Manager to lead our team and keep our night operations running at their best.

City and Regional Cleaning (CRCM) is seeking a capable leader to take ownership of our night cleaning operations on a fixed-term contract until 31 January 2027.

This is not simply a supervisory position. We're looking for someone who knows how to manage people, maintain high standards, solve problems and take responsibility for results.

You’ll be joining an established, growing commercial cleaning company with a strong reputation for service excellence and a team that relies on clear direction, accountability and support.

If you’re an experienced cleaning or facilities management professional who enjoys being out in the field, leading people and making things happen, we’d love to hear from you.

Night Cleaning Operations Manager

Fixed-Term Contract | Until 31 January 2027 with the potential to transition into a permanent position for the right candidate, subject to business needs and performance.

Newcastle & Hunter Region | Competitive Salary + Company Vehicle + Mobile Phone

We're looking for an experienced, confident and hands-on Night Cleaning Operations Manager to lead our team and keep our night operations running at their best.

City and Regional Cleaning (CRCM) is seeking a capable leader to take ownership of our night cleaning operations on a fixed-term contract until 31 January 2027.

This is not simply a supervisory position. We're looking for someone who knows how to manage people, maintain high standards, solve problems and take responsibility for results.

You’ll be joining an established, growing commercial cleaning company with a strong reputation for service excellence and a team that relies on clear direction, accountability and support.

If you’re an experienced cleaning or facilities management professional who enjoys being out in the field, leading people and making things happen, we’d love to hear from you.

About the Role

Reporting to the Operations Manager, you’ll oversee cleaning operations across multiple commercial and strata sites throughout the Newcastle and Hunter region.

You’ll be responsible for ensuring our cleaners have the support, training and direction they need to deliver consistent, high-quality results.

This is an active, field-based management role. You’ll regularly visit sites, engage with employees and clients, conduct inspections and address operational challenges as they arise.

Your key responsibilities will include:

• Team leadership: Manage, motivate and support a large team of cleaners working across multiple sites.

• Operational management: Oversee nightly cleaning schedules, staff attendance, site coverage and service delivery.

• Quality assurance: Conduct regular site inspections and audits, identify areas for improvement and ensure corrective actions are completed.

• Client relationships: Maintain professional relationships with clients, respond to concerns and ensure issues are resolved promptly.

• Staff development: Train, coach and mentor employees to improve performance, accountability and cleaning standards.

• Problem-solving: Respond to unexpected absences, operational challenges and urgent client requests with practical solutions.

• Workplace safety: Ensure compliance with WHS requirements, safe work procedures and company policies.

• Reporting and communication: Maintain accurate operational records and provide clear updates to the management team.

About You

We’re looking for someone with proven management experience who can step into the role and quickly establish themselves as a reliable, capable leader.

To succeed in this role, you’ll need:

• Minimum 2–3 years’ experience managing cleaning operations, facilities services or a similar multi-site workforce.

• Demonstrated experience leading and managing large teams, ideally 30 or more employees.

• Strong organisational skills and the ability to coordinate staff across multiple locations.

• A proven ability to manage performance, address staff issues and hold employees accountable.

• Experience conducting cleaning inspections, managing quality standards and resolving client complaints.

• Confidence making decisions independently and handling unexpected challenges.

• Excellent communication skills and a professional, approachable leadership style.

• Sound knowledge of workplace health and safety practices.

• Good computer literacy and confidence using scheduling, reporting and workforce management systems.

• A current Australian driver’s licence.

• Australian citizenship or permanent residency.

Most importantly, we’re looking for someone who:

• Leads by example rather than managing from behind a desk.

• Is comfortable having difficult conversations when necessary.

• Follows through on commitments and takes ownership of problems.

• Can balance supporting employees with maintaining clear expectations.

• Understands that consistent cleaning standards and strong client relationships are essential to our success.

• Can hit the ground running and make a positive impact from day one.

What We Offer

• Competitive salary based on experience.

• Fully maintained company vehicle (FPCV).

• Company mobile phone.

• Established operational systems and management support.

• An opportunity to lead a substantial team within a respected, award-winning business.

• Fixed-term contract until 31 January 2027, with the potential to transition into a permanent position for the right candidate, subject to business needs and performance.

About City and Regional Cleaning

City and Regional Cleaning is a locally owned and operated commercial and strata cleaning company servicing the Hunter, Central Coast and Sydney regions.

Established in 2014, we’ve built our reputation on reliable service, strong relationships and a genuine commitment to our clients and employees.

We’re proud to have been recognised as a Hunter Business Award Winner for Outstanding Service two years running, and a 2025 and 2026 Australian Small Business Awards Finalist.

Our core values guide everything we do:

Problem Solvers | Do as You Say! | Passionate & Customer-Focused | Continuous Improvement

We believe good leadership means taking responsibility, supporting your people and delivering on your promises.