Exhibitions & Events Account Coordinator – Client Focused

Moreton Hire; Melbourne; Presencial; AUD 52.000 - 68.000; Jornada completa

Descripción de la vacante

Moreton Hire is seeking an organised Account Coordinator to join our Exhibitions & Events team in Melbourne. You will support Account and Project Managers across the planning and delivery of exhibitions, trade shows, and major events, from enquiry to completion, with opportunities to travel interstate and internationally.

The role focuses on client relationships, coordinating quotations, managing timelines, and ensuring exceptional service throughout the project lifecycle.

Formación

• Previous experience in account coordination, project coordination, customer service or sales support.
• Strong organisational and time management skills.
• High attention to detail.
• Ability to manage multiple projects simultaneously.
• Professional presentation and customer-focused attitude.
• Experience in exhibitions, events, conferences or hospitality.
• Experience working with CRM or ERP systems.
• Understanding of event logistics and project delivery.
• Experience preparing quotations or managing customer accounts.

Responsabilidades

• Act as a primary contact for exhibitors and event clients.
• Coordinate enquiries, quotations and customer requests.
• Develop relationships with organisers, exhibitors and suppliers.
• Assist with stand design, furniture, signage and service requirements.
• Plan and deliver exhibitions, conferences and major events.
• Prepare quotations, work orders and project documentation.
• Coordinate production schedules and timelines.
• Manage data within CRM and ERP systems.
• Provide on-site support during exhibitions and events.
• Travel interstate and internationally when required.

Conocimientos

Organisational skills

Time management

Attention to detail

Multitasking

Customer-focused

Educación

Tertiary qualifications in Business/Events/Marketing/PM

Herramientas

CRM systems

ERP systems

Descripción del empleo

Account Coordinator – Exhibitions & Events

Location: Melbourne

Employment Type: Full Time

About Moreton Hire

Moreton Hire is one of Australia's leading exhibition, events and temporary infrastructure companies, delivering exhibitions, conferences, trade shows, custom-built exhibition stands, major sporting events, corporate activations, government pavilions and international projects. Our teams are trusted to deliver premium customer experiences and exceptional project outcomes across Australia and overseas.

The Opportunity

We are seeking an organised, customer-focused Account Coordinator to join our Exhibitions & Events team.

This role is ideal for someone who enjoys building client relationships, managing multiple projects and working in a fast-paced environment. You will support Account Managers and Project Managers in the planning and delivery of exhibitions, trade shows, custom stands and major events from initial enquiry through to successful project completion.

The position offers exposure to some of Australia's largest exhibitions and events, with opportunities to travel interstate and internationally.

Key Responsibilities

Client & Exhibitor Management

• Act as a primary point of contact for exhibitors and event clients.
• Coordinate enquiries, quotations and customer requests.
• Develop strong relationships with organisers, exhibitors and suppliers.
• Assist clients with stand design, furniture, signage and event service requirements.
• Ensure exceptional customer service throughout the project lifecycle.

Project Coordination

• Assist with planning and delivery of exhibitions, conferences and major events.
• Prepare quotations, work orders and project documentation.
• Coordinate production schedules and project timelines.
• Liaise with internal departments including operations, design, signage, logistics and warehouse teams.
• Monitor deadlines to ensure successful delivery of projects.
• Prepare proposals and sales documentation.
• Manage data within CRM and internal systems.
• Track project variations and additional sales opportunities.
• Assist with invoicing and project close-out.
• Maintain accurate records and reporting.

Event Delivery

• Provide on-site support during key exhibitions and events.
• Assist with exhibitor move-in and move-out processes.
• Support project teams during installation and event operations.
• Travel when required to support interstate and international projects.

Skills & Experience

• Previous experience in account coordination, project coordination, customer service or sales support.
• Strong organisational and time management skills.
• High attention to detail.
• Ability to manage multiple projects simultaneously.
• Professional presentation and customer-focused attitude.
• Experience in exhibitions, events, conferences or hospitality.
• Experience working with CRM or ERP systems.
• Understanding of event logistics and project delivery.
• Experience preparing quotations or managing customer accounts.
• Tertiary qualifications in Business, Events, Marketing or Project Management.

What Success Looks Like

• Strong client and exhibitor satisfaction.
• Accurate and timely project administration.
• Successful delivery of exhibitions and events.
• Growth in repeat business and customer relationships.
• Effective coordination between sales, operations and project teams.

What We Offer

• Competitive salary package.
• Career progression into Account Management, Project Management or Event Management.
• Opportunities to work on Australia's largest exhibitions, conferences and major events.
• Interstate and international travel opportunities.
• A supportive and collaborative team culture.
• Exposure to high-profile government, corporate, exhibition and sporting event projects.

Why Join Moreton Hire?

This is a fantastic opportunity to build a long-term career with one of Australia's most respected exhibition and event companies. You'll work with leading organisers, major brands and industry professionals while helping deliver some of the country's most exciting events.

If you're organised, energetic, customer-focused and thrive in a fast-paced environment, we'd love to hear from you.