Executive Tech Operations Lead

Meta; Sydney; On-site; AUD 250,000 - 360,000; Full time

Job summary

Meta is seeking an Executive Support Engineer to serve as the primary technical partner to Meta's senior leadership. You will own end-to-end technology operations for in-office, travel, residential infrastructure, events, and off-sites, while leading cross-functional programs with VP-level visibility.

You will architect custom technical solutions, manage compliance with Legal, and drive AI-powered workflow automation to scale executive support across global locations.

Qualifications

• 5+ years of direct experience supporting C-suite or equivalent executive population.
• Proven track record leading complex, multi-stakeholder technical programs with VP-level visibility and organizational impact.
• Demonstrated knowledge of enterprise IT architecture, network infrastructure, security principles, and cloud/SaaS environments.
• Experience owning technical compliance processes (e.g., legal holds, data retention, eDiscovery).
• Demonstrated ability to serve as an integration point across 10+ cross-functional teams simultaneously.
• Program management expertise - ability to own timelines, vendor relationships, procurement, and multi-month delivery schedules.
• Experience with Google Workspace administration at an enterprise level (Gmail, Calendar, Drive, security controls).
• Demonstrated interpersonal skills with proven ability to build trusted relationships with executive-level stakeholders.
• History of defining and executing multi-year technical roadmaps and strategies.
• Experience assessing and mitigating security threats in high-sensitivity environments.

Responsibilities

• Own all technology operations for Meta's most senior leadership end-to-end - in-office, travel, residential, events, and off-sites.
• Serve as the primary technical escalation point and trusted advisor for executive leadership and their teams.
• Lead complex infrastructure projects as PM Tech Lead across 10+ cross-functional teams.
• Own and maintain legal hold technical compliance across all executive devices and systems in partnership with Legal.
• Architect and operate custom technical solutions that meet zero-defect standards.
• Coordinate with Product Engineering to enable executive product testing and feedback pipelines.
• Deliver white-glove residential technology support across multiple locations.
• Lead executive travel technology including high-security international deployments and security briefings.
• Design and execute event staffing models for executive off-sites, board meetings, and company moments.
• Drive strategy and implementation of automation, AI-powered workflows, and tooling to scale executive support operations.
• Build operational redundancy - document workflows, train secondary coverage, codify institutional knowledge.
• Mentor and develop team members to expand team capability and enable parallel coverage.

Education

Bachelor's Degree or equivalent of 10+ years of IT/enterprise engineering experience

Job description

Meta is seeking an Executive Support Engineer to serve as the primary technical partner to Meta's senior leadership. You will own end-to-end technology operations for in-office, travel, residential infrastructure, events, and off-sites, while leading cross-functional programs with VP-level visibility.

You will architect custom technical solutions, manage compliance with Legal, and drive AI-powered workflow automation to scale executive support across global locations.