Executive Support & Stakeholder Coordination Lead

Department of Justice and Community Safety; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

The Department of Justice and Community Safety in Victoria is seeking an experienced professional to provide executive support within the State Control Centre. You will deliver high-level customer service to the State Response Controller and Emergency Management Commissioner, ensuring timely actions and sound governance.

You will manage stakeholder relationships, coordinate secretariat tasks, and uphold robust information governance and records management practices to support rapid decision

Qualifications

• Experience in executive support or similar role.
• Knowledge of government operations is desirable.
• Strong organisational and communication skills.

Responsibilities

• Provide high-level customer service, including the management and delivery of executive support to the State Response Controller, Emergency Management Commissioner and Duty Commissioners within the State Control Centre.
• Manage relationships with key stakeholders, identify emerging issues with stakeholders to create shared solutions and lead internal and external stakeholder engagement to ensure the executive support function is effective.
• Maintain and provide support to ensuring strong record keeping and governance of information/information management.
• Support coordination of executive and secretariat processes by monitoring workflows, inbox management, tracking actions, and ensuring timely follow-up of decisions and requests.

Skills

Executive support

Stakeholder engagement

Record keeping

Information governance

Inbox management

Education

Relevant tertiary qualification

Job description

The Department of Justice and Community Safety in Victoria is seeking an experienced professional to provide executive support within the State Control Centre. You will deliver high-level customer service to the State Response Controller and Emergency Management Commissioner, ensuring timely actions and sound governance.

You will manage stakeholder relationships, coordinate secretariat tasks, and uphold robust information governance and records management practices to support rapid decision