Executive Control Coordinator

Department Of Justice; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Department of Justice and Community Safety in Victoria seeks two Executive Control Coordinators to provide high-level executive support within the State Control Centre (SCC). You will manage relationships with stakeholders, coordinate governance and information management, and support secretariat processes to ensure timely decisions and actions.

The role operates on a 7-day roster with day and afternoon shifts, including weekends and public holidays, and may require work outside rostered

Qualifications

• Demonstrated knowledge of Victoria's emergency management arrangements is desirable.
• Previous experience in the operations of government is desirable.

Responsibilities

• Provide high-level customer service and executive support to the State Response Controller, Emergency Management Commissioner and Duty Commissioners within the State Control Centre.
• Manage relationships with key stakeholders and lead internal and external stakeholder engagement to ensure the executive support function is effective.
• Maintain and provide support to ensuring strong record keeping and governance of information.
• Support coordination of executive and secretariat processes by monitoring workflows, inbox management, tracking actions, and ensuring timely follow-up of decisions and requests.
• In consultation with the Watch Desk Lead, communicate the appropriate activation level of the SCC, timing of meetings, briefings and products.

Skills

Customer service

Stakeholder engagement

Governance and records management

Executive support coordination

Education

Tertiary qualifications in a relevant field

Job description

• Utilise your emergency management and government operations expertise to support Emergency Management Victoria.
• 2 x Fixed Term, Full time opportunities.

The Department of Justice and Community Safety is seeking two Executive Control Coordinators to provide a critical role at the State Control Centre.

About the Business Unit

Emergency Management Victoria (EMV), within the Department of Justice and Community Safety, is responsible for the overall coordination of the emergency management system in Victoria.

EMV drives the integration of policy, strategy, operational coordination, sector specific technology, and planning across Victoria's emergency management sector, contributing to safer, more resilient communities.

EMV works closely with government and agencies across the emergency management portfolio. The organisation is led by the Deputy Secretary & Chief Executive, and Emergency Management Commissioner, and includes oversight of statutory entities and offices and the department's emergency management accountabilities.

EMV has legislative responsibility for managing the State Control Centre (SCC), Victoria's primary control centre for managing emergencies. It comprises a Watch Desk, which provides a base service and operates 24 hours a day, 7 days a week, 365 days a year, and stewardship teams that are functionally aligned to the Australasian Inter-service Incident Management System (AIIMS) framework and principles. Stewardship teams focus on sector-wide governance, coordination and engagement, capability building, strategic planning and continuous improvement. They also support internal SCC business and provide core operational support to the SCC, as needed.

The role works on a 7-day roster. The incumbent will be required to work day and afternoon shifts, across a 7-day roster, including on weekends and public holidays.

You will be required to undertake emergency management roles in the SCC and other locations as required, and commensurate with relevant training and endorsements. This may require work outside your rostered hours.

About the Role

Some of your duties will include:

• Provide high-level customer service, including the management and delivery of executive support to the State Response Controller, Emergency Management Commissioner and Duty Commissioners within the State Control Centre..
• Manage relationships with key stakeholders, identify emerging issues with stakeholders to create shared solutions and lead internal and external stakeholder engagement to ensure the executive support function is effective.
• Maintain and provide support to ensuring strong record keeping and governance of information/information management.
• Support coordination of executive and secretariat processes by monitoring workflows, inbox management, tracking actions, and ensuring timely follow-up of decisions and requests.
• In consultation with the Watch Desk Lead, communicate the appropriate activation level of the SCC, timing of meetings, briefings and products.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

• Demonstrated knowledge of Victoria's (or like jurisdiction) emergency management arrangements is desirable.
• Previous experience in the operations of government is desirable.

Qualifications/requirements

• Tertiary qualifications in a relevant field would be desirable.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, nationally coordinated criminal history checks (NCCHC), and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

IMPORTANT INFORMATION

CHILD SAFE STATEMENT OF COMMITMENT

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.