Executive Lead, Luxury Hotel Operations

The Tasman, a Luxury Collection Hotel, Hobart

Hobart

On-site

AUD 180,000 - 260,000

Full time

28 hours ago

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Job summary

The Tasman, a Luxury Collection Hotel, Hobart, is hiring a Director of Operations to lead luxury hospitality across Rooms, F&B, Culinary and Engineering. Reporting to the General Manager, you will drive world-class service, guest satisfaction and commercial performance while engaging and developing the team.

As part of Marriott International, you will champion Genuine Anticipatory Service and destination storytelling to connect guests with Tasmania's culture and experiences, while ensuring the

Qualifications

Proven senior leadership experience within a luxury hotel environment.
Advanced knowledge of all areas of the Food & Beverage operation.
Track record of delivering guest satisfaction and commercial outcomes.
Strong leadership, coaching and stakeholder management capabilities.
Ability to translate strategy into execution while inspiring high-performing teams.

Responsibilities

Lead luxury hotel operations across all departments to deliver excellence.
Elevate guest experience through Genuine Anticipatory Service and insights.
Inspire and develop leaders and teams with a high-performance culture.
Drive commercial performance with strategic leadership and disciplined execution.
Strengthen Tasmania storytelling and destination partnerships.

Skills

Senior leadership

Luxury hotel

Guest satisfaction

Commercial performance

Stakeholder management

Job description

As part of Marriott International, you will champion Genuine Anticipatory Service and destination storytelling to connect guests with Tasmania's culture and experiences, while ensuring the

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