Executive Housekeeping Leader - Drive Standards & Growth

RGIT Australia; Sydney; On-site; AUD 100,000 - 150,000; Full time

Benefits offered by this job

Career progression

Employee of the Month

Training provided

Job summary

Novotel Sydney International Airport is seeking an Executive Housekeeper to lead the hotel’s housekeeping team with a hands-on leadership style. You will set standards, manage daily priorities and collaborate with Front Office and Maintenance to ensure guest rooms and public areas are immaculately presented.

This role requires a proactive leader who can motivate staff, drive KPI performance and resolve issues quickly in a fast-paced airport hotel environment.

Qualifications

• Leadership experience in housekeeping or hospitality is preferred.
• Ability to lead and develop a team.

Responsibilities

• Leading and motivating the housekeeping team.
• Setting daily priorities and keeping everyone on track.
• Training, coaching and developing your team.
• Inspecting guest rooms and public areas to ensure standards are met.
• Monitoring KPIs, productivity and guest feedback.
• Managing stock, supplies and equipment.
• Working closely with Front Office, Maintenance and other departments.
• Resolving operational issues quickly and professionally.
• Handling guest concerns when required.
• Identifying smarter and more efficient ways of working.
• Maintaining high standards of cleanliness and presentation.
• Keeping the team accountable while creating a positive workplace.
• Stepping in when things get busy and showing the team how it’s done.

Job description

Novotel Sydney International Airport is seeking an Executive Housekeeper to lead the hotel’s housekeeping team with a hands-on leadership style. You will set standards, manage daily priorities and collaborate with Front Office and Maintenance to ensure guest rooms and public areas are immaculately presented.

This role requires a proactive leader who can motivate staff, drive KPI performance and resolve issues quickly in a fast-paced airport hotel environment.