Executive Housekeeper - Sydney

Silk Hospitality; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career progression

Training & development

Employee discounts

Supportive leadership

Job summary

Silk Hospitality is seeking an Executive Housekeeper to lead the housekeeping department in a partner Sydney hotel. You will oversee a large team across room attendants, housepersons, public area attendants and supervisors, ensuring high standards, productivity, and guest satisfaction.

Reporting to hotel management and Silk Hospitality leadership, you will drive quality, safety, and performance while fostering a positive team culture.

Qualifications

• Proven experience leading large housekeeping teams in hotels.
• Strong focus on quality standards and guest satisfaction.
• Experience managing rosters, labour costs and turnover.
• Ability to train and develop supervisors and room attendants.

Responsibilities

• Lead and manage day-to-day housekeeping operations.
• Drive room cleanliness, presentation and public area standards.
• Recruit, onboard, train, coach and develop team members and supervisors.
• Monitor productivity, labour costs and operational performance.
• Conduct regular inspections to ensure quality and brand standards.
• Build strong relationships with hotel management and stakeholders.

Skills

Leadership

People management

Hospitality operations

Quality control

Staff rostering

Safety compliance

Education

Diploma in Hospitality Management

Tools

Opera PMS

Job description

We are currently seeking an experienced and driven Executive Housekeeper to lead housekeeping operations in one of our partner hotels in Sydney.

This is an excellent opportunity for a passionate hospitality leader who thrives in a fast-paced environment and has a proven ability to lead large teams, maintain high standards, and drive operational performance.

Working closely with hotel management and the Silk Hospitality leadership team, you will play a key role in ensuring exceptional guest experiences through outstanding housekeeping operations.

About the Role

As the Executive Housekeeper, you will be responsible for the overall management of the housekeeping department, leading a large team across room attendants, housepersons, public area attendants, and supervisors. You will ensure quality standards are consistently achieved while maintaining productivity, efficiency, and team engagement.

Key Responsibilities

• Lead and manage the day-to-day operations of the housekeeping department
• Drive room cleanliness, presentation, and public area standards
• Recruit, onboard, train, coach, and develop team members and supervisors
• Monitor productivity, labour costs, and operational performance
• Conduct regular inspections to ensure quality and brand standards are maintained
• Build strong relationships with hotel management and key stakeholders
• Manage rostering, staffing levels, and workforce planning
• Foster a positive, accountable, and high-performing team culture
• Ensure compliance with workplace health and safety requirements

We are currently seeking an experienced and driven Executive Housekeeper to lead housekeeping operations in one of our partner hotels in Sydney.

This is an excellent opportunity for a passionate hospitality leader who thrives in a fast-paced environment and has a proven ability to lead large teams, maintain high standards, and drive operational performance.

Working closely with hotel management and the Silk Hospitality leadership team, you will play a key role in ensuring exceptional guest experiences through outstanding housekeeping operations.

About the Role

As the Executive Housekeeper, you will be responsible for the overall management of the housekeeping department, leading a large team across room attendants, housepersons, public area attendants, and supervisors. You will ensure quality standards are consistently achieved while maintaining productivity, efficiency, and team engagement.

Key Responsibilities

• Lead and manage the day-to-day operations of the housekeeping department
• Drive room cleanliness, presentation, and public area standards
• Recruit, onboard, train, coach, and develop team members and supervisors
• Monitor productivity, labour costs, and operational performance
• Conduct regular inspections to ensure quality and brand standards are maintained
• Build strong relationships with hotel management and key stakeholders
• Manage rostering, staffing levels, and workforce planning
• Foster a positive, accountable, and high-performing team culture
• Ensure compliance with workplace health and safety requirements

About You

• Previous experience as an Executive Housekeeper, Assistant Executive Housekeeper, or senior housekeeping leader
• Experience managing large teams within busy hotel environments
• Strong leadership and people management skills
• Excellent organisational and problem-solving abilities
• High attention to detail and commitment to quality standards
• Ability to work effectively in a fast-paced operational environment
• Strong communication and stakeholder management skills
• Results-driven with a focus on productivity, service delivery, and team development

Why Join Silk Hospitality?

• Career progression opportunities within a growing national company
• Ongoing training and professional development
• Employee discounts on healthcare, wellness, retail, and lifestyle services
• Supportive leadership team and collaborative culture
• Opportunity to lead a large operation and make a genuine impact

If you are a hands-on leader with a passion for hospitality and a proven track record of leading high-performing housekeeping teams, we'd love to hear from you.

Additional information

• Drive quality, productivity, and operational excellence across the department
• Competitive salary, supportive leadership, and ongoing career development