Executive Housekeeper

Mantra Group; Kingscliff; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Learn Your Way - Accor Academy

Build Your Network

Worldwide Opportunities

Job summary

Mantra on Salt Beach in Kingscliff is seeking an Executive Housekeeper to uphold the highest standards of cleanliness and service. You will lead a team, ensure safety and efficiency across all housekeeping activities, and contribute to guest satisfaction through proactive leadership and hands-on support.

The role requires strong leadership, detail orientation, and the ability to adapt to a fast-paced hospitality environment. Flexible scheduling and team collaboration are essential to success.

Qualifications

• Experience leading housekeeping teams in luxury hotels.
• Strong communication and time-management skills.
• Ability to work mornings, evenings, weekends and public holidays.

Responsibilities

• Oversee daily operations of the housekeeping department.
• Implement cleaning standards and drive productivity.
• Procure supplies and manage budgets.
• Ensure chemical safety and OH&S compliance.
• Monitor labour costs against occupancy and perform daily inspections.

Job description

Mantra on Salt Beach is located in Kingscliff just south of the Gold Coast / Northern New South Wales border. This property offers comfortable hotel, one and two bedroom spa suites with full service kitchens and private balconies to enjoy the serenity of surrounding bushland and ocean views. With a generous lagoon style pool, tennis courts, games room, large meetings and events spaces and the choice of two food and beverage offerings, Surge Bar & Restaurant and Seasons Restaurant it is a location and property that attracts a wide range of traveller. During your down time, head 20 minutes north to the Gold Coast or a quick drive south will see you in Byron Bay!

Purpose

As the Executive Housekeeper, you play a pivotal role with an unwavering commitment to maintaining the highest standards of cleanliness. You will lead a team of skilled individuals to collectively create an amazing first impression for our guests - one of comfort, cleanliness and safety that sets the tone throughout their entire stay.

Primary Responsibilities

• Oversee the daily operations of the entire housekeeping department
• Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
• Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards

Skills & Experience

• Demonstrate an exceptional eye for detail and possesses prior leadership experience in housekeeping
• Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
• Display quick thinking and adaptability to ensure seamless daily operations
• Balance effective leadership with a collaborative team spirit, actively engaging in hands-on support to ensure the team's success
• Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required
• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.