Exams, Results & Conferrals Leader — Student Experience

Bright Horizons Family Solutions; Canberra; Hybrid; AUD 142,000 - 148,000; Full time

Job summary

Australian National University seeks a Senior Exams Manager to lead examinations, results, conferrals and prize administration across the university. You will drive service improvements, ensure accuracy and timeliness, and enhance the student experience while building strong relationships with stakeholders across ANU.

The role requires an experienced, collaborative leader with a background in student administration or complex service delivery, strong organisational skills, and sound judgement to

Qualifications

• Evidence of strong leadership in complex student administration processes.
• Experience delivering high-volume, time-critical examination/conferral services.
• Ability to build durable relationships with diverse stakeholders across a university.

Responsibilities

• Lead delivery of examinations, results, conferrals and prizes administration.
• Drive service improvements to enhance the student experience.
• Collaborate with a broad network of stakeholders across ANU.
• Provide strategic leadership to a fast-paced team.

Skills

Leadership

Student administration

Stakeholder management

Process improvement

Job description

Australian National University seeks a Senior Exams Manager to lead examinations, results, conferrals and prize administration across the university. You will drive service improvements, ensure accuracy and timeliness, and enhance the student experience while building strong relationships with stakeholders across ANU.

The role requires an experienced, collaborative leader with a background in student administration or complex service delivery, strong organisational skills, and sound judgement to