Manager, Examinations, Graduations Academic Progress and Prizes (EGAPP)

Bright Horizons Family Solutions; Canberra; Hybrid; AUD 142,000 - 148,000; Full time

Job summary

The Australian National University is seeking an experienced Exams, Results and Conferrals Manager to lead the delivery of examinations, results, conferrals and prize administration across the university. You will manage a high-volume, time-critical service and focus on delivering an excellent student experience.

The ideal candidate will have strong leadership, a background in student administration or complex service delivery, and the ability to build relationships with a broad network of

Qualifications

• Strong leadership experience delivering student administration services.
• Experience leading high-volume, time-critical processes (exams, conferrals, results).
• Proven ability to build relationships with a broad network of stakeholders across the University.

Responsibilities

• Lead the delivery of examinations, results, conferrals and prize administration across the University.
• Oversee a high-volume, time-critical service with focus on student experience.
• Build relationships and collaborate with a broad network of stakeholders across ANU.

Skills

Leadership

Student administration

Stakeholder management

Job description

Classification: Senior Manager 1(Administration)

Salary package: $141,637 - $148,403 per annum plus 17% superannuation

Terms: Full time, Continuing

• Use your leadership and student administration experience to contribute to the delivery of critical University-wide examinations, conferrals and prizes administration.
• Join a dynamic and fast-paced team, with opportunities to lead service improvement and enhance the student experience.
• Build strong relationships and collaborate with a broad network of stakeholders across ANU.

Position overview

The Exams, Results and Conferrals Manager leads the delivery of several critical University-wide student administration services, including examinations, results, conferrals and prize administration. The role ensures these high-volume and time-critical functions are delivered accurately, consistently and with a strong focus on the student experience.

Our ideal candidate is an experienced and collaborative leader with a strong background in student administration or complex service delivery. You will be highly organised, have excellent judgement and problem-solving skills, and be confident leading a team in a fast-paced environment.

The Division of Student Engagement and Education Management (SEEM) is within the Deputy Vice-Chancellor (Education) Portfolio. SEEM contributes to the University's strategic objective to provide an excellent educational experience for its students through delivery of accessible and supportive administrative functions throughout the student lifecycle. SEEM activities include general student enquiries, enrolment, class timetabling, program management, financial transactions, examination management, legislative compliance in relation to students including appeals, grievance, academic misconduct, discipline processes, curriculum management and the development and support of student systems.

For further information please contact Wendy Zhuang, Associate Director (Acting), Examinations, Conferrals and Timetabling on [e-mail].

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on [e-mail]

ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

Please note: The preferred candidate must have rights to live and work in Australia, and will be required to complete mandatory pre-employment declarations and background checks relevant to the role they have applied for, in accordance with Background Checking Procedure and the National Higher Education Code to Prevent and Respond to Gender-Based Violence.