Exam Officer, Industry Advisory | Fixed-Term, Full-Time

BPC; Melbourne; Hybrid; AUD 72,000 - 80,000; Full time

Job summary

The Building & Plumbing Commission (BPC) is seeking an Exam Officer, Industry Advisory to support the administration and delivery of practitioner examinations across both the building and plumbing streams in Melbourne. You will manage candidate bookings, notices, and payments while safeguarding examination integrity and keeping accurate records.

The role partners with Assessment Coordinators, Technical Advisors, Examiners and external stakeholders to ensure smooth online and in-person exams,

Qualifications

• Experience administering practitioner examinations.
• Ability to follow procedures and maintain confidentiality.
• Experience with payments processing and records management.
• Strong written and verbal communication skills.

Responsibilities

• Candidate bookings and examination scheduling.
• Examination notices and candidate communications.
• Examination payment processing.
• Examination records and database administration.
• Support for online and in-person examination delivery.
• Examination platform administration activities.
• Examination documentation and reporting.
• Customer service and stakeholder support.

Skills

Administrative skills

Organisational skills

Customer service

Communication

Data and records management

Tools

Microsoft Office

Database systems

Examination platforms

Job description

The Building & Plumbing Commission (BPC) is seeking an Exam Officer, Industry Advisory to support the administration and delivery of practitioner examinations across both the building and plumbing streams in Melbourne. You will manage candidate bookings, notices, and payments while safeguarding examination integrity and keeping accurate records.

The role partners with Assessment Coordinators, Technical Advisors, Examiners and external stakeholders to ensure smooth online and in-person exams,