Assessment Coordinator, Industry Advisory

Building and Plumbing Commission; Melbourne; On-site; AUD 73,000 - 90,000; Full time

Job summary

The Building and Plumbing Commission in Melbourne is seeking an Assessment Coordinator, Industry Advisory to coordinate practitioner examinations and support assessment delivery.

You will manage bookings, payments, results, and adjustments while contributing to examination governance and reform initiatives within Victoria.

This fixed-term, 18-month role offers a chance to influence the regulator’s examination processes and deliver a high-quality candidate experience.

Responsibilities

• End-to-end examination and assessment coordination
• Candidate bookings and examination scheduling
• Examination payments and results administration
• Candidate support and reasonable adjustments
• Examination integrity and candidate misconduct management
• Examination reporting and performance monitoring
• Stakeholder engagement and customer service
• Supporting digital examination delivery and examination reform initiatives

Job description

Assessment Coordinator, Industry Advisory

Building and Plumbing Commission – Melbourne VIC

Assessment Coordinator, Industry Advisory

Salary from $81,496 per annum plus super (VPS Grade 3.1)*

• Fixed term, Full Time Opportunity - 18 months
• Coordinate practitioner examinations across Building and Plumbing streams
• Support examination integrity, candidate experience and assessment delivery
• Be part of the BPC's examination reform and digital assessment journey

Summary

Coordinate the delivery of practitioner examinations and assessments across the Building and Plumbing Commission, ensuring a high-quality candidate experience, effective examination administration and strong examination governance outcomes.

About the Role

The Assessment Coordinator, Industry Advisory is responsible for coordinating practitioner examinations and assessment activities that support the Building and Plumbing Commission's registration and licensing schemes. The role plays a critical part in ensuring examinations are delivered efficiently, consistently and in accordance with established policies and governance requirements.

This includes responsibility for:

• End-to-end examination and assessment coordination
• Candidate bookings and examination scheduling
• Examination payments and results administration
• Candidate support and reasonable adjustments
• Examination integrity and candidate misconduct management
• Examination reporting and performance monitoring
• Stakeholder engagement and customer service
• Supporting digital examination delivery and examination reform initiatives

Working closely with Technical Advisors, Examiners, Registered Training Organisations, examination providers and internal stakeholders, the role contributes to the successful delivery of practitioner assessments and examinations across Victoria.

What We Are Looking For

• Demonstrated experience coordinating high-volume administrative, assessment or examination activities in a corporate, education, regulatory or government environment.
• Strong organisational skills with the ability to manage multiple priorities and coordinate activities within tight timeframes.
• Excellent verbal and written communication skills, with the ability to engage effectively with a broad range of stakeholders.
• Experience building positive stakeholder relationships and delivering high-quality customer service outcomes.
• Strong attention to detail and the ability to maintain accurate records, reports and examination documentation.
• Experience identifying opportunities for continuous improvement and contributing to service delivery enhancements.

Desirable Qualifications and Experience

• Experience in examination administration, assessment operations, regulatory services or customer service delivery environments is desirable.

About the BPC

The Building & Plumbing Commission (BPC) is Victoria's regulator for building and plumbing. It supports the growing Victorian community through harm-based regulation that is proactive and informed by data and intelligence. The BPC regulates for better consumer outcomes and is committed to safety, compliance and buildings that last.

The BPC's aim is to improve the experience for consumers in the building system by overseeing all aspects of building quality control, regulation, insurance and dispute resolution. The BPC aspires to be a leading and trusted regulator, emphasising consumer outcomes, clear communication with practitioners, efficient processes and a commitment to the public interest.