Events Sales Coordinator | Eureka 89

Corporate & Office-Based; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Generous staff discounts

Parental Leave Program

Employee Assistance Program

Purchased Leave Policy

Study Assistance

Job summary

Journey Beyond is seeking an Events Sales Coordinator for Eureka Tower, Melbourne. Based at the iconic Eureka Tower in Southbank, this full-time role focuses on selling, coordinating and delivering a diverse range of events from private celebrations to conferences.

You will be the main contact from enquiry to delivery, building strong client relationships, coordinating with operations and suppliers, and driving sales targets while ensuring premium guest experiences.

Qualifications

• Diploma or Certificate in Event Management or related field.
• At least 1 year in direct sales, event coordination, or hospitality.
• Experience working toward sales targets, budgets, and KPIs.
• Excellent written and verbal communication with a professional client focus.
• Strong organisational skills with ability to manage multiple events and deadlines.
• Proactive mindset and ability to adapt to changing operational needs.
• Proficiency with Microsoft Office products.
• Experience with event/reservation systems SevenRooms and iVvy is highly regarded.

Responsibilities

• Manage incoming event enquiries via phone and email with timely follow-up.
• Prepare accurate event proposals and quotes and upsell packages/add-ons.
• Work toward budgeted sales targets, event numbers, yield and monthly revenue goals.
• Coordinate with internal operations, kitchen, and attractions teams to meet client expectations.
• Maintain clear communication with clients via emails, calls and site visits.

Skills

Sales experience

Budget & KPI

Organisational skills

Communication skills

MS Office

Education

Diploma/certificate in Event Management

Tools

SevenRooms

iVvy

Job description

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a Chef's Tasting dining room, open to the public throughout the week.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other. The group was formed in 2016 and now includes:

• Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
• Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
• Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About the Role

We are seeking a highly organised and commercially minded Events Sales Coordinator to join our team, based at the iconic Eureka Tower in Southbank. This is a full-time position requiring meticulous attention to detail and a positive work attitude. In this role, you will be responsible for the sale, coordination and delivery of a diverse range of events, including private celebrations, weddings, conferences and corporate gatherings.

You will be a key contact for clients from enquiry through to event delivery, responding to enquiries, preparing accurate quotes, converting leads, coordinating with operational teams and suppliers, and ensuring every event is delivered to a high standard. This is a hands-on role for someone who enjoys building strong client relationships, working towards sales targets and creating memorable guest experiences.

This is an exciting opportunity to build your events career in one of Melbourne’s most recognisable locations, working with a passionate team that delivers premium dining, event and guest experiences. You will have the opportunity to work across a varied events portfolio, engage with clients and stakeholders, and play a direct role in bringing memorable occasions to life.

Unfortunately, the business is not able to provide sponsorship at this time.

What You'll Be Doing

• Managing incoming event enquiries via phone and email, ensuring timely and professional follow-up
• Preparing accurate event proposals and quotes, while identifying opportunities to upsell packages and add-ons
• Working towards budgeted sales conversion targets, event numbers, yield and monthly revenue goals
• Coordinating with internal operational, kitchen and wider Attractions and Experiences teams to ensure client expectations are met
• Maintaining clear communication with new and existing clients through emails, calls and site visits

About You

You are a confident communicator and natural organiser who thrives in a fast-paced, guest-focused environment. You enjoy converting enquiries into successful events, building rapport with clients and collaborating with internal teams to deliver seamless experiences.

To be successful in this role, you will bring:

• A diploma, certificate or equivalent qualification in Event Management, Hospitality or a related field
• At least one year of experience in direct sales, event coordination or a similar hospitality-focused role
• Experience working towards sales targets, budgets and conversion KPIs
• Strong organisational skills, attention to detail and the ability to manage multiple events and deadlines
• Excellent written and verbal communication skills, with a professional and customer-focused approach
• A proactive, can-do mindset and the ability to adapt positively to changing operational needs
• Confidence using Microsoft Office products
• Experience with reservation or event systems such as SevenRooms and iVvy (highly regarded)

Are you ready to join us? Your journey begins here!

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Applications close at 11:59 pm, Sunday 18th October 2026.

As a Journey Beyond employee, you'll enjoy:

• Generous discounts on Journey Beyond travel, experiences & merchandise
• An attractive salary and positive work environment
• A career with opportunities for progression, transfers, and secondments
• Parental Leave Program
• Employee Assistance Program
• Purchased Leave Policy
• Study Assistance Policy
• Employee Referral Policy
• Private Health discounts