Sales Support Coordinator

Journey Beyond

Adelaide

On-site

ZAR 756,000 - 1,047,000

Full time

9 days ago

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Benefits offered by this job

Generous discounts on Journey Beyond旅行

Study Assistance Policy

Employee Referral Policy

Parental Leave program

Purchased Leave policy

Private Health discounts

Employee Assistance Program

Discounts on Journey Beyond merch

Flexible working environment

Job summary

Journey Beyond in Adelaide is seeking a proactive Sales Support Co-ordinator to bolster revenue growth across all brands by assisting the Business Development team. Based in our modern head office, you will manage trade enquiries, prepare materials, coordinate events, and support sales initiatives.

You will bring self-motivation, exceptional interpersonal skills, and the ability to prioritise multiple tasks with ease.

Qualifications

Experience with CRM and CMS tools is preferred.
Strong communication and relationship-building skills.
Ability to prioritise competing tasks in a busy environment.

Responsibilities

Provide administrative and operational support to the Sales and Business Development Team.
Prepare and distribute sales materials, presentations, and documentation.
Manage the trade inbox and coordinate timely responses to enquiries.
Coordinate trade and consumer event administration and logistics.
Represent Journey Beyond at events, familiarisations, and industry functions.
Liaise with internal teams to support sales initiatives.
Develop and distribute campaign advice, trade resources, and promotional updates.
Prepare and maintain accurate nett and gross rate sheets.
Maintain accurate records of campaigns, communications, and sales support materials.
Support team reporting and provide fortnightly workload updates to the General Manager, National Sales.

Skills

Self-motivation

Interpersonal skills

Prioritisation

Trade distribution knowledge

Written and verbal communication

Problem solving

Education

Tourism related degree

Tools

CRM systems

Content management systems

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.

The group was formed in 2016 and now includes:

Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.

Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.

Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About The Role

The Sales Support Co-ordinator is responsible for assisting in the Business Development team with overall revenue growth across all Journey Beyond brands through increased awareness and education through our industry partners. This role is based in our modern head office in Adelaide.

Key responsibilities include:

Provide administrative and operational support to the Sales and Business Development Team.
Prepare and distribute sales materials, presentations, and documentation.
Manage the trade inbox and coordinate timely responses to enquiries.
Coordinate trade and consumer event administration and logistics.
Represent Journey Beyond at events, familiarisations, and industry functions.
Liaise with internal teams to support sales initiatives.
Develop and distribute campaign advice, trade resources, and promotional updates.
Prepare and maintain accurate nett and gross rate sheets.
Maintain accurate records of campaigns, communications, and sales support materials.
Support team reporting and provide fortnightly workload updates to the General Manager, National Sales.

About You

The ideal candidate will be self-motivated and passionate about sales with a demonstrated growth mindset and proven ability to prioritize competing tasks with ease.

Your high-energy and exceptional interpersonal skills will be vital to your success, demonstrated through your innate talent for cultivating strong working relationships with trade partners

You will also have:

Be highly self-motivated, with great energy and a natural ability to build relationships
Have experience using CRM and content management systems
Knowledge of trade distribution channels and travel industry sales practices.
Be ableto work within a high performing team as well as being able to work autonomously
Have high attention to detail and excellent standard of delivery
Possess excellent problem solving
Demonstrate excellent personal presentation and interpersonal skills
Strong written and verbal communication skills

We are looking for someone who has chosen a career in travel and possess relevant experience in the industry. A tertiary qualification in tourism or related field will be highly regarded.

Additionally, this is the tourism industry so your willingness to travel across the breathtaking landscapes of Australia will be invaluable. Join us in showcasing the beauty and diversity of this incredible country!

What We Offer