Events Manager

The Ritz-Carlton; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Employee discounts

Career development & training

Birthday leave

Wellbeing support

Global learning & development

Employee referral program

Job summary

The Ritz-Carlton, Melbourne is seeking an Events Manager to lead the planning of luxury events and act as trusted advisor to guests and clients, transforming vision into extraordinary experiences while driving commercial success.

You will oversee large-scale catering, social and corporate opportunities, develop bespoke proposals, build client relationships, and ensure flawless event execution with the highest level of luxury service.

Qualifications

• Proven experience in a leadership role within luxury hospitality, events, catering sales or conference and events management.
• A track record of exceeding revenue targets and converting business opportunities.
• Exceptional communication, presentation and relationship-building skills.
• Strong commercial acumen and confidence in negotiation and contract management.
• A passion for delivering extraordinary guest experiences with an eye for detail.
• The ability to lead, inspire and develop high-performing teams.
• A proactive, solutions-focused mindset with the agility to excel in a fast-paced environment.

Responsibilities

• Lead and manage large-scale catering, social and corporate event opportunities, maximising revenue and profitability while delivering exceptional guest experiences.
• Develop bespoke event proposals, presentations and contracts that reflect the unique needs and aspirations of each client.
• Build meaningful relationships with new and existing clients, positioning The Ritz-Carlton, Melbourne as the venue of choice for Melbourne's most prestigious events.
• Conduct inspiring site inspections, client entertainment and showcase experiences that convert opportunities into confirmed business.
• Oversee the end-to-end event journey, ensuring every detail is executed seamlessly and with the highest level of luxury service.
• Drive guest loyalty and repeat business by creating memorable experiences that exceed expectations at every touchpoint.
• Collaborate closely with hotel departments to deliver flawless event execution while maintaining operational excellence.
• Inspire, coach and develop a high-performing Catering Sales & Events team through empowerment, mentorship and recognition.
• Champion a culture of engagement by supporting associate development and team-building initiatives.
• Lead negotiations and confidently secure business through strategic selling and effective relationship management.
• Act as an ambassador of The Ritz-Carlton Gold Standards, consistently bringing our legendary service philosophy to life.

Skills

Leadership

Revenue targets

Communication

Negotiation

Team development

Client relations

Job description

At The Ritz-Carlton, Melbourne, we believe every event tells a story. Whether it's an intimate celebration, a landmark corporate gathering, or a once-in-a-lifetime occasion, our Ladies and Gentlemen create experiences that are both effortless and unforgettable.

As our Events Manager, you will lead the planning of luxury events within Australia's leading luxury hotel. You will be a trusted advisor to our guests and clients, transforming their vision into extraordinary experiences while driving commercial success.

Joining The Ritz-Carlton means becoming part of a globally renowned luxury brand where service excellence, genuine care, and attention to detail define everything we do. Here, you will be empowered to grow your career, lead with purpose, and create meaningful moments that leave a lasting impression.

About The Role:

• Lead and manage large-scale catering, social and corporate event opportunities, maximising revenue and profitability while delivering exceptional guest experiences.
• Develop bespoke event proposals, presentations and contracts that reflect the unique needs and aspirations of each client.
• Build meaningful relationships with new and existing clients, positioning The Ritz-Carlton, Melbourne as the venue of choice for Melbourne's most prestigious events.
• Conduct inspiring site inspections, client entertainment and showcase experiences that convert opportunities into confirmed business.
• Oversee the end-to-end event journey, ensuring every detail is executed seamlessly and with the highest level of luxury service.
• Drive guest loyalty and repeat business by creating memorable experiences that exceed expectations at every touchpoint.
• Collaborate closely with hotel departments to deliver flawless event execution while maintaining operational excellence.
• Inspire, coach and develop a high-performing Catering Sales & Events team through empowerment, mentorship and recognition.
• Champion a culture of engagement by supporting associate development and team-building initiatives.
• Lead negotiations and confidently secure business through strategic selling and effective relationship management.
• Act as an ambassador of The Ritz-Carlton Gold Standards, consistently bringing our legendary service philosophy to life.

Working rights within Australia.

Our Ideal Candidate:

• Proven experience in a leadership role within luxury hospitality, events, catering sales or conference and events management.
• A track record of exceeding revenue targets and converting business opportunities.
• Exceptional communication, presentation and relationship-building skills.
• Strong commercial acumen and confidence in negotiation and contract management.
• A passion for delivering extraordinary guest experiences with an eye for detail.
• The ability to lead, inspire and develop high-performing teams.
• A proactive, solutions-focused mindset with the agility to excel in a fast-paced environment.

Remuneration and Benefits:

At The Ritz-Carlton, Melbourne, our Ladies and Gentlemen are our greatest asset. In return for your passion and commitment, we offer:

• Exclusive discounts on accommodation, food and beverage across more than 10,000 Marriott International hotels worldwide.
• Marriott's "Life With the Works" benefits, supporting flexibility, wellbeing and work-life balance.
• Paid birthday leave and opportunities for extended leave to pursue personal passions.
• World-class learning, development and career pathways across Marriott International's global luxury portfolio.
• Access to financial, mental and physical wellbeing support through our Employee Assistance Program.
• Employee Referral Program incentives.
• A culture built on inclusion, respect, diversity and belonging.
• The opportunity to build your career with the world's largest and most admired hospitality company

The Ritz-Carlton, Melbourne is proud to be an equal opportunity employer. We celebrate diversity, cultivate inclusion, and are committed to creating a workplace where all Ladies and Gentlemen feel valued, respected, and empowered to reach their full potential.