Event Cinemas Chermside cinema worker

EVT Limited; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Discounts on entertainment

Travel experiences across AU & NZ

Day-one perks and benefits

Job summary

EVT Limited in Brisbane is seeking a customer service superstar to welcome guests and ensure memorable cinema experiences from arrival to departure. You’ll respond to enquiries, resolve concerns with empathy, and help maintain spotless foyers and cinemas.

You will work with a friendly team, staying adaptable in a fast-paced environment, and bring a genuine passion for service. This role offers day-one perks and a culture focused on guest happiness across Australia and New Zealand.

Qualifications

• A genuine passion for customer service and creating positive experiences for people.
• A friendly, approachable, and professional attitude when interacting with others.
• Strong communication skills and the confidence to engage with a diverse range of customers.
• A team-first mindset, with a willingness to support others and contribute to a positive workplace culture.
• The ability to remain adaptable, solutions-focused, and customer-centric in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service to every guest, creating memorable cinema experiences from arrival through to departure.
• Proactively assist customers, respond to enquiries, and resolve concerns with professionalism, empathy, and a positive attitude.
• Maintain exceptional presentation standards across cinemas, foyers, and guest facilities, ensuring every space is clean, welcoming, comfortable, and ready to deliver an outstanding cinema experience.
• Work collaboratively with others to create a positive team atmosphere

Skills

Customer service passion

Friendly attitude

Strong communication

Team player

Adaptable

Job description

Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight our customers. We're all about making our customers’ day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you!

EVT has an endless range of roles and careers paths to explore across over 140entertainment experiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you.

Key Responsibilities

• Deliver exceptional customer service to every guest, creating memorable cinema experiences from arrival through to departure.
• Proactively assist customers, respond to enquiries, and resolve concerns with professionalism, empathy, and a positive attitude.
• Maintain exceptional presentation standards across cinemas, foyers, and guest facilities, ensuring every space is clean, welcoming, comfortable, and ready to deliver an outstanding cinema experience.
• Work collaboratively with others to create a positive team atmosphere

What You’ll Bring

• A genuine passion for customer service and creating positive experiences for people.
• A friendly, approachable, and professional attitude when interacting with others.
• Strong communication skills and the confidence to engage with a diverse range of customers.
• A team-first mindset, with a willingness to support others and contribute to a positive workplace culture.
• The ability to remain adaptable, solutions-focused, and customer-centric in a fast-paced environment.

How You Work

Daymaker ethos — no one’s too big for the small things.

Resilient and solutions-focused — stays calm, moves fast.

Growth mindset — learns, shares, and levels up others.

Perks from Day One

Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels,or even hittingthe slopes at Thredbo? Well,you'reabout to. EVT Perks offer a range of always-on discountsonouramazing entertainment and travelexperiences across Australia and New Zealand. Best of all, theseperksare available toevery EVT employee, including casual employees, starting from day one.

We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.