Evening Youth Support Worker - Crisis Accommodation

The Salvation Army Australia; Victoria; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Access to EAP and wellbeing

Job summary

The Salvation Army Australia is seeking an After-Hours Youth Support Worker to provide consistent, professional support to young people in crisis accommodation in Shepparton, Victoria. This casual onsite role reports to the After-Hours Client Services Coordinator and aims to create a therapeutic, safe environment while supporting case management plans.

Applicants should have a Diploma in Community Services or related field, and experience in youth services with trauma-informed practice.

Qualifications

• Diploma in Community Services or related field.
• Experience in social services, youth sector preferred.
• Understanding of Trauma-informed practice.

Responsibilities

• Provide a safe, therapeutic environment in crisis accommodation.
• Support young people to attend health, housing, education, justice, and social inclusion appointments.
• Maintain accurate records meeting legislative and organisational standards.
• Assist with daily living skills and independence tasks.
• Escalate issues promptly and ensure safe program operations.
• Support implementation of case management plans under supervision.

Skills

Trauma-informed practice

Team collaboration

Professional boundaries

Safety awareness

Education

Diploma in Community Services

Job description

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Why this role matters

The Salvation Army Youth Services support young people who are homeless or at risk of homelessness by providing crisis accommodation, case management support, and safe, nurturing environments that promote stability, independence and wellbeing. Our services focus on creating Psychologically Informed Environments and supporting young people to build the skills they need for independence.

About the role

As an After‑Hours Youth Support Worker, this is your opportunity to provide consistent, professional support to young people residing in crisis accommodation. You will help create a therapeutic, safe and welcoming environment while supporting the implementation of case management plans and assisting young people to build essential life skills.

Reporting to the After‑Hours Client Services Coordinator, this is a casual onsite position, located in Shepperton, Victoria.

Conditions

Compensation is in accordance with the SCHADS Award – Level 3.

How you will make an impact

• Provide a safe environment by supporting residents and maintaining a nurturing, therapeutic refuge setting
• Work within key practice frameworks using the Journey to Independence Model and Psychologically Informed Environment principles
• Support daily living skills including meal preparation, hygiene, recreation, shared spaces and independent living tasks
• Follow case management direction by assisting young people to attend health, housing, education, justice and social inclusion appointments
• Maintain accurate records that meet legislative and organisational standards
• Ensure safe program operations through thorough handovers, risk identification and timely escalation

What you will bring

• A tertiary qualification (minimum Diploma) in Community Services, Social Services or a related field
• Experience working in a social service environment, preferably within the youth sector
• Understanding of Psychologically Informed Environments and trauma‑informed practice
• A current VIC Employee Working with Children Check, and Driver’s Licence
• Ability to work collaboratively, maintain professional boundaries, and support young people with diverse needs

What we offer

Eligible employees can access a meaningful and supportive employment experience, including:

• Access to EAP and wellbeing initiatives

Aboriginal and Torres Strait Islander supports including Burra Burra Network, Cultural Events, Sorry Business & Ceremonial Leave

Ongoing training and development opportunities

Rewarding, purpose‑driven work that creates meaningful social impact

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Shepparton The Salvation Army