After-Hours Youth Support Worker (Trauma-Informed)

The Salvation Army Australia; Greater Shepparton; On-site; AUD 35,000 - 45,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 taxfree

$2,650 meal entertainment benefit

EAP and wellbeing initiatives

Parental leave (paid)

Paid leave to experience TSA programs

Cultural and ceremonial leave

Ongoing training and development

Social impact through meaningful work

Job summary

The Salvation Army Australia, Shepparton, VIC, is seeking an After-Hours Youth Support Worker for a permanent part-time role (27.5 hours per week) on-site. You'll provide a safe, supportive presence for young people in crisis accommodation, applying trauma-informed practice and empowering independence.

Reporting to the Client Services Coordinator, you will build relationships, support daily living skills, and connect residents with education, employment and health services, while maintaining

Qualifications

• Diploma in Community Services, Youth Work, or related field.
• Experience in youth services, homelessness, or similar support environment.
• Understanding of trauma-informed practice and PIE frameworks.
• Current Victorian Working With Children Check.
• Current Victorian Driver's Licence.

Responsibilities

• Create a safe, supportive and inclusive environment for young people in crisis accommodation.
• Build positive relationships based on respect, trust and professional boundaries.
• Help residents develop independent living skills (cooking, hygiene, budgeting, shared spaces).
• Assist residents to engage with education, employment, housing, health and community services.
• Work within the Journey to Independence Model and trauma-informed practice frameworks.
• Identify risks, respond to incidents and contribute to a safe service environment.
• Participate in handovers and collaborate with the broader support team.
• Provide outreach support to young people accessing the service.

Skills

Trauma-informed approach

Strong communication

Relationship-building

Calm under pressure

Team collaboration

Education

Diploma in Community Services / Youth Work

Tools

Driver's Licence

Job description

Number Of Positions Available

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Be the person who makes a young person feel safe, supported and valued.

Why this role matters

At The Salvation Army Youth Services, we're committed to giving vulnerable young people the stability, support and opportunities they need to build brighter futures. Our Youth Services team supports young people who are homeless or at risk of homelessness through crisis accommodation, case management and therapeutic support. We work from a trauma-informed and Psychologically Informed Environment (PIE) framework, helping young people develop the confidence and life skills needed to live independently and achieve their goals. This is your opportunity to make a meaningful difference every shift.

About The Role

As an After-Hours Youth Support Worker, you'll play a vital role in creating a safe and nurturing environment where young people can thrive. You'll become a trusted and consistent presence during after-hours periods, supporting young people through challenges, celebrating their achievements, and empowering them towards independence.

Reporting to the Client Services Coordinator, this is a permanent part-time opportunity, 27.5 hours per week, based on-site in Shepparton, VIC

Conditions

Compensation is in accordance with SCHADS Award Level 3.

How You'll Make An Impact

• Create a safe, supportive and inclusive environment for young people in crisis accommodation
• Build positive relationships based on respect, trust and professional boundaries
• Support young people to develop everyday independent living skills, including cooking, hygiene, budgeting and caring for shared spaces
• Assist residents to engage with education, employment, housing, health and community services
• Work within the Journey to Independence Model and trauma-informed practice frameworks
• Identify risks, respond to incidents and contribute to a safe service environment
• Participate in handovers and collaborate closely with the broader support team
• Provide outreach support to young people accessing the service
  
  

What You'll Bring

We're looking for someone who is compassionate, resilient and committed to helping young people overcome challenges and reach their potential:

• A minimum Diploma qualification in Community Services, Youth Work, Social Services or a related field
• Experience working within community services, youth services, homelessness, residential care or a similar support environment
• An understanding of trauma-informed practice and Psychologically Informed Environments (PIE)
• Strong communication and relationship-building skills
• The ability to remain calm, professional and solution-focused in challenging situations
• A current Victorian Employee Working With Children Check
• A current Victorian Driver's Licence
  
  

What We Offer

Eligible employees can access a meaningful and supportive employment experience, including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Access to EAP and wellbeing initiatives
• Generous Paid Parental leave for primary (12 weeks) & secondary carers & Purchased Leave Scheme (up to 8 weeks)
• 5 days paid leave per year to experience working in other TSA programs or activities
• Aboriginal and Torres Strait Islander supports including Burra Burra Network, Cultural Events, Sorry Business & Ceremonial Leave
• Ongoing training and development opportunities
• Rewarding, purpose‑driven work that creates meaningful social impact
  
  

How To Apply

If you're passionate about supporting young people and want to work for an organisation where your work truly matters, apply today.

Submit your resume and cover letter outlining your experience and suitability for the role.

Applications will be reviewed as received and may close if a suitable candidate is identified.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration