Evening-Shift Part-Time Customer Service Specialist

Oncall; City of Melbourne; On-site; AUD 34,440 - 48,216; Part time

Benefits offered by this job

Strong sense of social responsibility

Opportunity for growth within the organization

Collaborative company culture

Job summary

Oncall is seeking a Customer Service Officer to join their team in South Melbourne. This part-time role focuses on delivering exceptional customer service and responding to client inquiries effectively.

The ideal candidate will have experience in a customer-facing role and possess strong communication skills. This position offers an opportunity to work in a supportive environment that values innovation and community involvement.

Qualifications

• Customer service or customer facing experience in contact centre, hospitality or retail.
• Strong ability to learn quickly and a drive to succeed.
• Proven ability to work independently and as part of a team.
• Experience with CRM software and web-based systems.

Responsibilities

• Deliver exceptional customer service and respond to inbound calls.
• Capture customer requirements for smooth service delivery.
• Maintain strong relationships and take ownership of client outcomes.
• Contribute to a positive team culture and strive for success.

Skills

Customer service experience

Excellent communication skills

Strong time management

Attention to detail

Ability to learn quickly

Teamwork

CRM software proficiency

Job description

Oncall is seeking a Customer Service Officer to join their team in South Melbourne. This part-time role focuses on delivering exceptional customer service and responding to client inquiries effectively.

The ideal candidate will have experience in a customer-facing role and possess strong communication skills. This position offers an opportunity to work in a supportive environment that values innovation and community involvement.