Evening Restaurant Manager - Lead Guest Experience & Wine

Palooka Stratford; Cairns Regional; Presencial; AUD 78.000 - 83.000; Jornada completa

Descripción de la vacante

Palooka Stratford in Cairns, QLD is seeking an experienced Restaurant Manager to lead our evening operations and contribute to our reputation for warm, professional service and elevated food and beverage offerings.

With a minimum of 3 years’ experience in a similar role, you will manage the food and beverage team, oversee reservations and guest experiences, and maintain service standards across dinner shifts, weekends, and public holidays.

Formación

• Minimum 3 years’ experience in a similar role.
• Excellent communication and interpersonal skills.
• RSA certification is required.
• Solid knowledge of Australian and international wines.

Responsabilidades

• Ensure every guest experience is professional, memorable, and exceeds expectations.
• Lead, train, and coordinate the food and beverage team.
• Maintain up-to-date service manuals, wine lists, and daily specials.
• Oversee restaurant presentation and floor operations.
• Monitor team performance and provide clear communication during service.
• Manage reservations, greet and seat guests.
• Handle guest requests and resolve complaints with care and efficiency.

Conocimientos

Leadership

Communication

Guest focus

Team management

Food & beverage knowledge

Educación

RSA certification

Descripción del empleo

Palooka Stratford in Cairns, QLD is seeking an experienced Restaurant Manager to lead our evening operations and contribute to our reputation for warm, professional service and elevated food and beverage offerings.

With a minimum of 3 years’ experience in a similar role, you will manage the food and beverage team, oversee reservations and guest experiences, and maintain service standards across dinner shifts, weekends, and public holidays.