EV Luxury Sales & Operations Lead

Harmony Auto; Noosa Shire; On-site; AUD 70,000 - 90,000; Full time

Job summary

Harmony Auto in Noosa, part of a dynamic EV and luxury automotive network, seeks an Assistant Sales Manager to support daily dealership operations and lead a team toward profitability and exceptional customer experience.

The role focuses on supervising staff, optimizing sales processes, and contributing to business strategy while delivering top-tier service in a fast-paced environment.

Qualifications

• Proven leadership experience in a dealership setting.
• Strong knowledge of automotive sales and service processes.
• Excellent customer service and communication skills.
• Familiarity with dealership management software (e.g., Pentana, Reynolds & Reynolds).

Responsibilities

• Assist the Sales Manager in overseeing dealership operations, including sales, finance, service, and parts departments.
• Ensure staff follow company policies and provide outstanding customer service.
• Support recruiting, training, and mentoring dealership employees.
• Monitor financial performance and meet dealership profitability goals.
• Develop and implement strategies to drive sales, increase customer satisfaction, and enhance employee productivity.
• Handle customer complaints and escalations.
• Manage daily administrative tasks including reporting, scheduling, and stock management.
• Ensure compliance with all legal, environmental, and safety standards.
• Assist in planning marketing strategies and dealership events.

Skills

Leadership

Automotive sales knowledge

Customer service focus

Dealership software

Tools

Pentana

Reynolds & Reynolds

Job description

Harmony Auto in Noosa, part of a dynamic EV and luxury automotive network, seeks an Assistant Sales Manager to support daily dealership operations and lead a team toward profitability and exceptional customer experience.

The role focuses on supervising staff, optimizing sales processes, and contributing to business strategy while delivering top-tier service in a fast-paced environment.