Assistant Sales Manager -BYD Noosa

Harmony Auto; Noosa Shire; On-site; AUD 70,000 - 90,000; Full time

Job summary

Harmony Auto in Noosa, part of a dynamic EV and luxury automotive network, seeks an Assistant Sales Manager to support daily dealership operations and lead a team toward profitability and exceptional customer experience.

The role focuses on supervising staff, optimizing sales processes, and contributing to business strategy while delivering top-tier service in a fast-paced environment.

Qualifications

• Proven leadership experience in a dealership setting.
• Strong knowledge of automotive sales and service processes.
• Excellent customer service and communication skills.
• Familiarity with dealership management software (e.g., Pentana, Reynolds & Reynolds).

Responsibilities

• Assist the Sales Manager in overseeing dealership operations, including sales, finance, service, and parts departments.
• Ensure staff follow company policies and provide outstanding customer service.
• Support recruiting, training, and mentoring dealership employees.
• Monitor financial performance and meet dealership profitability goals.
• Develop and implement strategies to drive sales, increase customer satisfaction, and enhance employee productivity.
• Handle customer complaints and escalations.
• Manage daily administrative tasks including reporting, scheduling, and stock management.
• Ensure compliance with all legal, environmental, and safety standards.
• Assist in planning marketing strategies and dealership events.

Skills

Leadership

Automotive sales knowledge

Customer service focus

Dealership software

Tools

Pentana

Reynolds & Reynolds

Job description

BYD Noosa, proudly part of Harmony Auto, leads Australia's electric vehicle revolution. Harmony Auto is recognised as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.

Committed to sustainability and innovation, we aim to reshape the automotive landscape with high-performance electric vehicles. Our state-of-the-art showroom is part of a dynamic network dedicated to exceptional service and pioneering automotive solutions.

We are seeking an enthusiastic, results-drivenAssistant Sales Managerto join our dynamic team. The successful candidate will support the Sales Manager in overseeing daily dealership operations, ensuring efficiency, profitability, and an excellent customer experience. This role involves supervising staff, managing customer relations, and contributing to business strategy.

Job Responsibilities

• Assist the Sales Manager in overseeing dealership operations, including sales, finance, service, and parts departments.
• Ensure staff follow company policies and provide outstanding customer service.
• Support recruiting, training, and mentoring dealership employees.
• Monitor financial performance and meet dealership profitability goals.
• Develop and implement strategies to drive sales, increase customer satisfaction, and enhance employee productivity.
• Handle customer complaints and escalat...
• Manage daily administrative tasks including reporting, scheduling, and stock management.
• Ensure compliance with all legal, environmental, and safety standards.
• Assist in planning marketing strategies and dealership events.

About You

• Proven experience in the automotive industry, preferably in a dealership setting.
• Previous leadership or supervisory experience is essential.
• Strong knowledge of automotive sales and service processes.
• Excellent communication, organisational, and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Proficient in dealership management software and tools (e.g., Pentana, Reynolds & Reynolds, etc.).
• Strong customer service focus with the ability to manage client relationships.
• Ability to motivate and lead a team to achieve set goals.

Join the Revolution: Be Part of the Future of EV in Australia!

Are you ready to take your career to the next level with one of the most exciting and innovative electric vehicle (EV) brands entering the Australian market? We're looking for dynamic, passionate individuals to join our team.

About Us:

We are redefining luxury, innovation, and sustainability in the automotive industry. Our flagship store is a state-of-the-art facility designed to provide a unique customer experience, showcasing cutting-edge technology and a premium product lineup. As a key player in the global EV movement, this opportunity offers incredible career growth and development in a forward-thinking environment.

Why Join Us?

Be part of a brand-new journey in Australia with an EV brand that’s leading the future of sustainable luxury.

Work in a state-of-the-art flagship store with world-class technology and design.

Enjoy a collaborative, innovative, and high-energy workplace.

Competitive salary package and benefits.

Opportunities for career advancement and professional development; more dealerships are going to open very soon.

What We’re Looking For:

A passion for electric vehicles and sustainable technology.

Excellent customer service, communication, and organisational skills.

Experience in a premium or luxury retail, service, or clerical environment (automotive experience is a plus).

A proactive and positive attitude, ready to be part of a growing brand.

The ability to thrive in a fast-paced, dynamic team.