EV Luxury Car Sales Consultant (Mandarin Fluency)

Harmony New Energy Auto Pro Servicing Pty; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Harmony Auto and BYD Homebush showcase electric vehicles in a premium showroom setting in Australia. We seek a Sales Consultant to educate and guide customers through their vehicle purchase journey, delivering an enjoyable and seamless experience.

As a key member of a dynamic team, you will build relationships, demonstrate models, manage inquiries, and work toward sales targets while collaborating with finance and service departments. Mandarin language skills are a valuable asset in this role.

Qualifications

• Current Driver's License and a good driving record.
• Proven experience in car sales ideal; we will support learning to become an expert in the field.
• Strong communication and interpersonal skills.
• Enthusiastic about technology and sustainable solutions.
• Ability to work flexible hours, including weekends; 5-day work week.
• A Mandarin Speaker.

Responsibilities

• Engage with customers on the showroom floor, providing in-depth information and demonstrations of our electric vehicle range.
• Build and maintain strong relationships with new and returning customers, following up on leads to drive sales.
• Understand customers' needs and budget to recommend suitable vehicles, highlighting key features and benefits.
• Stay updated on new models and industry trends to enrich customer interactions.
• Guide customers through the sales process from inquiry to purchase, including test drives and CRM documentation.
• Deliver exceptional service before, during, and after the sale, addressing inquiries and ensuring satisfaction.
• Meet individual and team sales targets, actively participating in sales meetings and training sessions.
• Assist with marketing activities, promotions, and product launches.
• Coordinate vehicle delivery, providing a detailed orientation on operation and maintenance.
• Keep the showroom organized, collaborate with finance and service departments, and share customer insights with the team.
• Contribute to achieving team goals, demonstrating a strong work ethic and customer-focused approach.
• Other ad hoc tasks related to sales.

Skills

Car sales experience

Mandarin language

Customer service

Communication skills

Flexible hours

Job description

Harmony Auto and BYD Homebush showcase electric vehicles in a premium showroom setting in Australia. We seek a Sales Consultant to educate and guide customers through their vehicle purchase journey, delivering an enjoyable and seamless experience.

As a key member of a dynamic team, you will build relationships, demonstrate models, manage inquiries, and work toward sales targets while collaborating with finance and service departments. Mandarin language skills are a valuable asset in this role.