EUC Technical Specialist - Onsite IT & AV Support

Endeavour Group; Towitta; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Exclusive discount card

Health and wellbeing services

Learning & development opportunities

Career growth

Job summary

Endeavour Group is seeking an EUC Technical Specialist to deliver timely IT support onsite at Vinpac, Angaston, with occasional days at Hutt Street. You will handle hardware, software, and AV issues, ensuring smooth business operations and excellent customer service.

Core duties include frontline support across channels, ticket management within SLAs, hardware deployment, and meeting-room tech maintenance. Bring strong Windows/AD expertise, plus MDM and device management knowledge, and a

Qualifications

• Experience in delivering frontline IT support for desktop, network and app issues.
• Strong knowledge of Windows OS, AD, and device management platforms.
• Ability to communicate clearly with non-technical users and document procedures.

Responsibilities

• Provide frontline IT support across on-site and remote channels.
• Manage service tickets within SLAs using ServiceNow-like workflows.
• Deploy and support desktop hardware, printers and peripherals.

Skills

Desktop support

Windows OS

Active Directory

Endpoint Management

Customer service

Communication

Tools

Meraki dashboard

Intune

Google Workspace

JAMF

Google MDM

Job description

Endeavour Group is seeking an EUC Technical Specialist to deliver timely IT support onsite at Vinpac, Angaston, with occasional days at Hutt Street. You will handle hardware, software, and AV issues, ensuring smooth business operations and excellent customer service.

Core duties include frontline support across channels, ticket management within SLAs, hardware deployment, and meeting-room tech maintenance. Bring strong Windows/AD expertise, plus MDM and device management knowledge, and a