ERP Support Analyst - Excel & Data Optimizer

Southern Steel Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Southern Steel Group is seeking an ERP Support Analyst to bolster the distribution network across the group. The role focuses on day-to-day ERP support, building Excel-based tools for pricing, processing and reporting, and partnering with users to improve data accuracy, system adoption and processes.

You will troubleshoot user queries, assist with access, data mapping and integrations (SigmaNEST, Romac, Pulse), and contribute to training and documentation.

Qualifications

• Strong Microsoft Excel skills with formulas, data manipulation and reporting capabilities.
• Proven problem-solving ability using Excel and business systems.
• Experience with an ERP or business management system; SM3 experience would be advantageous.
• Knowledge of Steel distribution, processing or manufacturing environments is highly regarded.

Responsibilities

• Provide day-to-day ERP support, troubleshooting user queries and transactional issues.
• Assist with user access, master data, system configuration and integrations (SigmaNEST, Romac, Pulse).
• Analyse, validate and reconcile data to identify discrepancies and opportunities for improvement.
• Support data mapping, migration and validation activities when required.
• Provide user training and develop process documentation and user guides.
• Travel to sites as needed to understand operational requirements and support process alignment.
• Collaborate with site management and IT to promote system adoption and continuous improvement.

Skills

Excel

Problem solving

Steel industry awareness

Data analysis

ERP system experience

Tools

SM3

SigmaNEST

Romac

Pulse

Job description

Southern Steel Group is seeking an ERP Support Analyst to bolster the distribution network across the group. The role focuses on day-to-day ERP support, building Excel-based tools for pricing, processing and reporting, and partnering with users to improve data accuracy, system adoption and processes.

You will troubleshoot user queries, assist with access, data mapping and integrations (SigmaNEST, Romac, Pulse), and contribute to training and documentation.