Equipment Readiness & Customer Service Assistant

Reliable Hire; Queensland; On-site; AUD 42,000 - 54,000; Full time

Job summary

Reliable Hire in Bundaberg is seeking a Branch Assistant to oversee equipment coming through the local branch. You will inspect returned gear, maintain presentation, and support customers picking up or returning items, ensuring safety and professional service.

The role emphasizes attention to detail, reliability, and the ability to work both independently and with a team in a hands-on yard environment.

Qualifications

• Mechanical aptitude to identify basic equipment issues.
• Strong attention to detail and commitment to safety.
• Good customer service and communication skills.
• Ability to work independently and as part of a team.
• Physically fit for manual work.

Responsibilities

• Inspect machinery upon return to identify damage, faults, or maintenance needs.
• Assist customers with equipment pick-ups and drop-offs with excellent service.
• Maintain a clean, safe, and well-organised yard, including housekeeping and lawn upkeep.
• Assist workshop mechanic with repairs, servicing, and other workshop duties as required.
• Ensure equipment is presented professionally and ready for hire at all times.

Skills

Mechanical aptitude

Attention to detail

Customer service

Teamwork

Safety conscious

Job description

Reliable Hire in Bundaberg is seeking a Branch Assistant to oversee equipment coming through the local branch. You will inspect returned gear, maintain presentation, and support customers picking up or returning items, ensuring safety and professional service.

The role emphasizes attention to detail, reliability, and the ability to work both independently and with a team in a hands-on yard environment.