Entry-Level Reliability & Observability Analyst - 24/7 HPC

Iren Group; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Equity programs

Incentive programs

Paid vacation

Job summary

IREN is seeking an IOC Reliability & Observability Analyst I to support 24/7 HPC data center operations in Sydney. The role emphasizes operational analysis, data quality, and signal validation with room to grow into SRE and platform engineering paths.

Ideal candidates bring 1–3 years in IOC/NOC or related roles, a BS in a tech field, and familiarity with Linux, networking, and observability platforms. This entry-level position offers on-site work and a clear path for skill development.

Qualifications

• 1-3 years of experience in IOC, NOC, SRE-adjacent operations, systems analysis, or technical support roles
• Bachelor's degree in Computer Science, Data Science, Statistics, or equivalent hands-on experience
• Exposure to 24/7 production environments supporting infrastructure, cloud, or data center operations
• Foundational awareness of SRE concepts such as service health, MTTR/MTTD, and the incident lifecycle, with the ability to apply these concepts in operational analysis
• Working knowledge of Linux-based systems, basic networking concepts, and infrastructure dependencies
• Experience working with metrics, logs, and alerting systems across infrastructure or application environments
• Familiarity with observability platforms (e.g., Splunk, Datadog, Prometheus-style metrics)
• Ability to assess alert quality, identify noise, and recognize monitoring gaps
• Awareness of AIOps concepts such as anomaly detection, event correlation, and alert noise reduction, primarily for the purpose of reviewing and validating automated insights
• Experience validating automated insights and supporting alerting or observability automation
• Ability to read automation artifacts (Python, Bash, or configuration-based workflows) and assist with minor updates under documented procedures and guidance
• Analyze incident trends and system behaviors with strong attention to data accuracy, signal integrity, and identify recurring issues or improvement opportunities
• Clear communication skills and comfort working cross-functional with operations and engineering teams

Responsibilities

• Analyze incident data, system behaviors, and operational signals across GPU clusters, networks, and facilities to identify risks and trends
• Identify detection gaps, alert delays, false positives, and under-monitored systems, and document findings for review by IOC leadership or engineering teams
• Validate ticketing and incident data for accuracy, completeness, and reporting integrity
• Support continuous improvement of observability by evaluating metrics, logs, alerts, and dashboards
• Assist in refining operational views focused on service health, reliability, and signal quality
• Generate post-incident insights highlighting trends, risks, and improvement opportunities
• Support AIOps-enabled capabilities by reviewing outputs from anomaly detection, alert correlation, and event clustering, and flagging accuracy or data-quality issues
• Validate automated insights and elevate tuning or accuracy issues to IOC and engineering teams
• Assist with testing automation related to alert routing, enrichment, and suppression, and submit recommended changes through established change and review processes
• Produce and maintain SLA/KPI dashboards and reliability reports using established templates, definitions, and data sources
• Provide data-driven insights and recommendations to inform preventive measures, workflow improvements, and monitoring enhancements
• Contribute to runbook updates, operational documentation, and reliability initiatives in partnership with IOC and engineering teams
• Develop foundational SRE skills in preparation for expanded operational responsibility
• This role operates under defined IOC processes and supervision, with increasing responsibility as skills and experience develop

Skills

IOC/NOC experience

SRE concepts

Linux basics

Networking basics

Metrics/logs/alerts

Observability tools

AIOps concepts

Automation (Python/Bash)

Education

Bachelor's degree in Computer Science/Data Science/Statistics

Tools

Splunk

Datadog

Prometheus

Python

Bash

Job description

IREN is seeking an IOC Reliability & Observability Analyst I to support 24/7 HPC data center operations in Sydney. The role emphasizes operational analysis, data quality, and signal validation with room to grow into SRE and platform engineering paths.

Ideal candidates bring 1–3 years in IOC/NOC or related roles, a BS in a tech field, and familiarity with Linux, networking, and observability platforms. This entry-level position offers on-site work and a clear path for skill development.