Entry‑Level Reliability & Observability Analyst

Iren Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

IREN is seeking an IOC Reliability & Observability Analyst I to join our 24/7 HPC data center operations in Sydney. You will analyze incidents, validate operational signals, and support AIOps automation under guided IOC processes.

This entry‑level role focuses on data quality, incident trends, and improving detection quality, with pathways into Site Reliability, Infrastructure Operations, or Platform Engineering paths.

Qualifications

• Bachelor's degree in Computer Science, Data Science, Statistics, or equivalent hands‑on experience.
• 1–3 years in IOC, NOC, SRE-adjacent operations, or technical support roles.
• Exposure to 24/7 production environments supporting infrastructure, cloud, or data center operations.
• Foundational awareness of SRE concepts such as service health, MTTR/MTTD, and incident lifecycle.

Responsibilities

• Analyze incident data, system behaviors, and operational signals across GPU clusters, networks, and facilities to identify risks and trends.
• Identify detection gaps, alert delays, false positives, and under-monitored systems, and document findings for review by IOC leadership or engineering teams.
• Validate ticketing and incident data for accuracy, completeness, and reporting integrity.
• Support continuous improvement of observability by evaluating metrics, logs, alerts, and dashboards.
• Assist in refining operational views focused on service health, reliability, and signal quality.
• Generate post-incident insights highlighting trends, risks, and improvement opportunities.
• Support AIOps-enabled capabilities by reviewing outputs from anomaly detection, alert correlation, and event clustering, and flagging accuracy or data-quality issues.
• Validate automated insights and elevate tuning or accuracy issues to IOC and engineering teams.

Skills

IOC operations

NOC awareness

SRE concepts

Python scripting

Linux fundamentals

Observability tools

Data analysis

Education

Bachelor's degree in CS/DS/Statistics

Tools

Splunk

Datadog

Prometheus

Job description

IREN is seeking an IOC Reliability & Observability Analyst I to join our 24/7 HPC data center operations in Sydney. You will analyze incidents, validate operational signals, and support AIOps automation under guided IOC processes.

This entry‑level role focuses on data quality, incident trends, and improving detection quality, with pathways into Site Reliability, Infrastructure Operations, or Platform Engineering paths.