Entry-Level Fraud Intelligence Analyst

Auto & General Australia; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Location at Toowong office

Bonuses and other perks

Volunteer days

ME day

Paid parental leave

Purchase additional leave

Employee discounts

Development opportunities

A&G Difference program

Wellbeing support

On-site events & celebrations

Retail discounts Australia

Job summary

Auto & General Australia is seeking an early‑career intelligence‑led fraud investigator to support triage, administration and processing of counter fraud activities across our insurance portfolio. You will apply industry knowledge, use OSINT techniques, and prepare clear briefs for peers and external stakeholders.

The role emphasizes analytical thinking, strong communication, and the ability to manage multiple cases with timely turnaround while upholding discretion and professional integrity in

Qualifications

• Strong computer literacy and administration skills to navigate investigative tools and systems.
• Excellent interpersonal skills with confidence across formats.
• Proven time management skills with ability to prioritise and meet deadlines.
• Ability to work independently and as part of a team in a complex, demanding environment.
• Inquisitive mindset with genuine interest in fraud, intelligence or financial crime.
• Previous experience in the insurance industry, preferably within a claims environment.
• Tertiary qualifications would be highly regarded.

Responsibilities

• Support triage, administration and processing of counter fraud activities across our insurance portfolio.
• Apply knowledge of insurance or financial crime to assist fraud identification and case management.
• Utilise the intelligence cycle to strengthen counter fraud positions in a hands-on context.
• Assess complex scenarios with strong critical thinking to build a coherent events picture.
• Prepare accurate briefs and findings for peers and external stakeholders.
• Leverage OSINT techniques to enhance counter fraud outcomes
• Manage a portfolio of cases with focus on timely turnaround and high customer service standards
• Engage professionally with sensitive content, maintaining discretion at all times
• Stay across emerging fraud trends and relevant frameworks including GICOP, Insurance Contracts Act and the Privacy Act
• Build strong working relationships with internal and external stakeholders

Skills

Attention to detail

Critical thinking

Analytical mindset

Communication skills

Time management

Education

Tertiary qualifications in intelligence, criminology, justice, or a related discipline

Job description

Auto & General Australia is seeking an early‑career intelligence‑led fraud investigator to support triage, administration and processing of counter fraud activities across our insurance portfolio. You will apply industry knowledge, use OSINT techniques, and prepare clear briefs for peers and external stakeholders.

The role emphasizes analytical thinking, strong communication, and the ability to manage multiple cases with timely turnaround while upholding discretion and professional integrity in